Senior Manager Quality Assurance Systems

EAGLE SERVICES ASIA PRIVATE LIMITED; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

RTX is seeking a seasoned Quality Assurance leader to establish and maintain a robust QA system for aircraft maintenance activities in Singapore. You will drive compliance with Civil Aviation Authority standards and lead audits, corrective actions, and supplier assessments.

You will collaborate with cross-functional teams to ensure airworthiness and adherence to regulatory updates, while advancing IT-enabled QA solutions and cost efficiencies.

Qualifications

• Degree in Engineering / Quality Management / Aeronautical.
• Knowledge of and experience with ISO 9001/AS9110 quality systems.

Responsibilities

• Establish and monitor an independent quality system aligned with Civil Aviation Authority requirements.
• Implement a quality audit program to review maintenance procedures and address non-compliance with defined timelines.
• Report to the Accountable Manager on quality system matters and escalate discrepancies as needed.
• Lead corrective actions to remedy deficiencies in the organization.
• Assess subcontractors and suppliers for quality system compliance and maintain expertise for CAAs approval data.

Skills

Leadership

Quality management

Communication

SAP

Solumina

Regulatory compliance

Education

Engineering / Quality Management / Aeronautical

Tools

SAP

Solumina

Job description

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.

Responsibilities

• Responsible for establishing an independent quality system to monitor compliance with Civil Aviation Authority requirements and maintaining a close liaison with the responsible Section of the Civil Aviation Authority on all matters affecting airworthiness and the approval
• Responsible for implementing a quality audit program in which compliance with all maintenance procedures is reviewed at regular intervals in relation to each type of component maintained, Any observed non-compliance or poor standards are brought to the attention of the person concerned via his/her manager with a time schedule for remedial action to be completed
• Report directly to the Accountable Manager on matters concerning the quality system and in the event of any reported discrepancy not being adequately attended to by the relevant person.
• Responsible for corrective action to remedy any deficiencies in the organization
• Responsible for assessing sub-contractors for extension of the quality system, and maintaining the expertise necessary to be able to do so, to the satisfaction of the Civil Aviation Authority
• Responsible for assessing external specialist services required to be used by the company in the performance of maintenance
• Responsible for assessing suppliers of new and used components, and materials, for satisfactory product quality in relation to the needs of the organization
• Responsible for preparing standard practices and procedures for use within the organization, derived from approved resources, and keeping them up to date.
• Responsible for reviewing and amendment of the organization Exposition Manuals, Organisation Procedure Manual and Quality Manuals
• Responsible for defect analysis in respect of components undergoing maintenance so that any adverse trends are identified and responded to promptly
• Responsible for escapes and COPQ metrics
• Monitor current Airworthiness Regulations and review impact of regulatory updates on Quality System
• This data will include the repair station's process specification for all approved specialized services, manufacturer's overhaul manuals, service bulletins, part specification related CAA approved data and other technical data used by this repair station
• Establish and maintain quality system to ensure that no defective, unserviceable, or non-airworthy parts are installed in any component or articles released by this repair station
• Submit reports of defects of non-airworthy condition in accordance with airworthiness requirements (Regulations)
• Assure proper execution of all forms, tags and signing authorized release certificates
• Oversee the proper tagging and identification of all parts and components
• Ensure quality system such that rejected and unserviceable parts are handled in such a way as to prevent their reuse as serviceable parts
• Responsible for personnel qualification and stamp authorization
• Lead implementation of IT solutions to bring efficiencies to the QA system to reduce costs and improve effectiveness
• Perform cost benefit analysis to non-product driven quality initiatives
• Collect and analyze data to reduce process risk
• Drive PFMEA creation and risk mitigation on all KPC related to CTQ
• Drive implementation of Safety Management System
• Take initiative to assist stakeholders in increasing value to customers through quality at source
• Adopt CORE Operating System is execution of related business processes
• Carry out any other duties as assigned

Requirements

• Degree in Engineering / Quality Management / Aeronautical, and minimum 10 years prior relevant experience, Requires broad management and leadership knowledge to lead project teams.
• Knowledge of and experience in ISO 9001/AS9110 quality management systems standards
• Well-versed in various Civil Aviation Regulations such as SAR145, FAR145, EASA145 & CCAR145
• Passed the CAAS Air Legislation examination paper L11, L12 or M10 as appropriate
• Knowledge and experience in maintaining Safety Management Systems
• Strong communications and leadership skills
• Intermediate information system skill level, SAP, Solumina a plus