Senior Manager, Project Management Oversight & Governance

Company 14 - Manulife (Singapore) Pte. Ltd.

Singapore

Hybrid

SGD 180,000 - 240,000

Full time

2 days ago

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Benefits offered by this job

Hybrid work model

Job summary

Manulife/John Hancock is seeking an Oversight & Governance Director to lead CPMO governance, data integrity, and performance reporting in Singapore. You will implement standardized frameworks, drive executive dashboards, and partner with Finance, Strategy, and Delivery teams.

You will enable insight-driven decisions, ensure compliance with delivery standards, and elevate PMO practices through continuous improvement. This is a hybrid role requiring collaboration across global and local teams.

Qualifications

Bachelor’s degree in Business Administration, Information Systems, Finance, or a related field
Preferred: Certification in Project Management, Governance, or Risk Management (e.g. PMP, PRINCE2, CGEIT)
5–10 years of experience in a PMO, project governance, or business analysis role within a corporate or enterprise environment
Proven experience in implementing and maintaining governance frameworks and standards
Conducting compliance reviews, stage gate assessments, and audit support
Developing dashboards and reports for initiative performance and benefit realization
Analyzing project and portfolio data to identify risks and improvement opportunities
Supporting executive reporting and stakeholder communications

Responsibilities

Establish, communicate and ensure adherence to business case and governance frameworks and standards
Develop and maintain dashboards and reports to track initiative performance, delivery metrics, and benefit realization
Support governance processes including stage gate reviews, compliance checks, and risk assessments
Analyse project and portfolio data to identify trends, risks, and improvement opportunities
Collaborate with Portfolio Managers and Project Managers to ensure accurate and timely data capture
Maintain documentation and templates aligned with CPMO standards
Conduct periodic audits and ensure compliance with CPMO governance standards, policies, and regulatory requirements
Assist in preparing executive-level presentations and reports
Elevate PMO practices through continuous improvement and optimization

Skills

Governance principles

Power BI

Tableau

Excel

JIRA

MS Project

Clarity

Analytical skills

Documentation

Communication

Cross-functional

Audit knowledge

Education

Bachelor's degree in Business Administration, Information Systems, Finance, or related field

PMO/ Governance or Risk Management certification (PMP, PRINCE2, CGEIT)

Tools

Power BI

Tableau

Excel

JIRA

MS Project

Clarity

Job description

The Corporate Project Management Office (CPMO) ensures strategic intent is translated into measurable outcomes by transforming and uplifting MLS investments - from a delivery-focused approach to a value-driven mindset. Through enterprise-wide ideation, prioritization, and value capture, CPMO enables alignment, transparency, and strategic execution across Manulife Singapore.

The Oversight & Governance Director supports the Corporate Project Management Office (CPMO) by providing analytical, reporting, and governance support across strategic initiatives. This role ensures data integrity, facilitates compliance with delivery frameworks, and enables insight-driven decision-making through dashboards and performance metrics.

Position Responsibilities:

Establish, communicate and ensure adherence to business case and governance frameworks and standards
Develop and maintain dashboards and reports to track initiative performance, delivery metrics, and benefit realization
Support governance processes including stage gate reviews, compliance checks, and risk assessments
Analyse project and portfolio data to identify trends, risks, and improvement opportunities
Collaborate with Portfolio Managers and Project Managers to ensure accurate and timely data capture
Maintain documentation and templates aligned with CPMO standards
Conduct periodic audits and ensure compliance with CPMO governance standards, policies, and regulatory requirements
Assist in preparing executive-level presentations and reports
Elevate PMO practices through continuous improvement and optimization

Individual Accountabilities:

Governance Framework Implementation: Establish and maintain standardized business case and governance frameworks, ensuring consistent application across all initiatives
Compliance Monitoring: Conduct stage gate reviews, compliance checks, and risk assessments independently, escalating only when thresholds are breached
Performance Reporting: Develop and maintain dashboards and reports that accurately reflect initiative performance, delivery metrics, and benefit realization
Data Analysis and Insight Generation: Analyze project and portfolio data to identify trends, risks, and improvement opportunities, and provide actionable recommendations
Documentation Management: Maintain and update CPMO templates, documentation, and records in alignment with governance standards
Executive Reporting Support: Prepare and contribute to executive-level presentations and reports, ensuring accuracy and alignment with CPMO messaging
Data Integrity Assurance: Ensure timely and accurate data capture in collaboration with delivery teams, validating inputs for reporting and governance purposes

Key Shared Accountabilities:

Collaborate with Portfolio Manager to ensure accurate reporting of initiative performance and strategic alignment
Work closely with Project Managers to gather delivery metrics and support risk and issue tracking
Partner with Finance, Business and Strategy teams to validate benefit realization and investment value
Support CPMO Leaders in preparing executive dashboards and governance materials

Required Qualifications:

Bachelor’s degree in Business Administration, Information Systems, Finance, or a related field
Preferred: Certification in Project Management, Governance, or Risk Management (e.g. PMP, PRINCE2, CGEIT)
5–10 years of experience in a PMO, project governance, or business analysis role within a corporate or enterprise environment
Proven experience in: Implementing and maintaining governance frameworks and standards
Conducting compliance reviews, stage gate assessments, and audit support
Developing dashboards and reports for initiative performance and benefit realization
Analyzing project and portfolio data to identify risks and improvement opportunities
Supporting executive reporting and stakeholder communications

Skills and Competencies:

Strong understanding of project and portfolio governance principles
Proficiency in reporting and visualization tools (e.g. Power BI, Tableau, Excel)
Familiarity with project management tools (e.g. JIRA, MS Project, Clarity)
Excellent analytical, documentation, and communication skills
Attention to detail and commitment to data accuracy and compliance
Ability to work independently and collaboratively across cross-functional teams
Knowledge of audit processes and regulatory compliance standards
Passionate about modernizing PMO practices, leveraging on adoption of emerging technology

When you join our team:

We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Working Arrangement Hybrid

We’re Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and industry-leading AI, and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go. We’re proud of our accomplishments and recognition.

Recent awards include: