Senior Manager, Operations SEAA (Frasers Hospitality)

Frasers Property Limited; Singapore; Hybrid; SGD 180,000 - 240,000; Full time

Job summary

Frasers Hospitality, part of Frasers Property Group, owns and operates serviced apartments and hotels across 70+ cities in 20 countries, delivering life-enriching experiences. Reporting to the AVP, Regional Operations, the lead candidate will drive F&B strategy and performance across SEAA properties, offering strategic guidance, operational support, and performance oversight.

The role emphasizes sustaining asset value, exceeding guest expectations, and coordinating sustainability reporting with

Qualifications

• Bachelor’s degree in hospitality or business management preferred.
• Minimum 10 years of senior level F&B leadership in international hospitality groups or large-scale food service organizations.
• Strong commercial acumen with the ability to analyse financial performance and deliver results.
• Demonstrated expertise in concept innovation, outlet repositioning, and new project launches.
• Experience clarifying and summarizing complex issues with data visualization and providing effective business metrics.

Responsibilities

• Lead pre-opening projects including budget, market research, and stakeholder management.
• Analyse past financial performances and market statistics to project financials and identify cost optimization opportunities.
• Champion adoption of innovative technologies and systems to optimize performance and guest experience.
• Provide leadership in F&B planning through regional trends analysis and competitor activities.

Skills

F&B leadership

Financial analysis

Concept innovation

Outlets repositioning

Education

Bachelor’s degree in hospitality or business management

Job description

Shape the future of places. Shape your future with us.

Real estate is a people business. At Frasers Property, we believe every space should serve a meaningful purpose - shaping how individuals, businesses and communities live, work and connect. Our properties are what the world sees, but our greatest assets are the people who make it all possible.

Who We Are

We are a diversified, multinational real estate group on a journey of evolution – strengthening our reputation as an integrated investor, developer, and operator across geographies and asset classes, including industrial & logistics, retail, commercial & business parks, residential and hospitality. Guided by our purpose – Inspiring experiences, creating places for good, we take a long-term view and strive to create lasting value for stakeholders.

How We Work

Every project begins with intention – shaped by local insight, community needs, and a commitment to sustainability and quality outcomes. Across the Group, we bring together diverse talents, perspectives, cultures, and strengths – from strategy, investment and operations to customer experience, technology and beyond. When we do, we create outcomes greater than the sum of our parts: vibrant places that connect, inspire, and uplift.

Job Summary

Frasers Hospitality, part of the multinational Frasers Property Group, owns and operates award-winning serviced apartments and hotels across more than 70 cities in 20 countries worldwide. Driven by a mission to connect people with life-enriching experiences, the company offers the opportunity to work with passionate individuals shaping the future of hospitality and creating meaningful moments that make a lasting impact.

Reporting to the Assistant Vice President, Regional Operations, the lead candidate will be responsible for driving F&B strategy and performance across all properties in the SEAA region. The candidate will provide the General Managers with strategic guidance, operational support, and performance oversight to maximize asset value and exceed guest expectations.

Job Description

• Assist to lead pre-opening projects, including budget preparation, market research, operational training programs and stakeholder management to ensure successful launch of new projects
• Gather and analyse past financial performances and market statistics, to create project financial projections and analysis of properties’ performances. Identify and execute cost optimization opportunities while safeguarding product and service quality
• Champion the adoption of innovation technologies and systems to optimize performance and guest experience
• Provide leadership in F&B planning through analysis of regional trends, consumer behaviours and competitor activities to put forth concept proposals and business plans to maintain market relevance
• Conduct audit to ensure compliance with safety, brand, and operational standards to drive regional best practice sharing and continuous operational improvement
• Assist to coordinate sustainability reporting, highlighting actions and progress development of SEAA properties
• Build and maintain a portfolio of vendor and consultant partnerships for the region
• Provide strategic guidance to regional GM and F&B leaders
• Ensure all F&B manuals, policies and systems are current and relevant
• Travel to properties to provide operational support when necessary

Key Qualification

• Bachelor’s degree in hospitality or business management, or other related fields preferred.
• Minimum of 10 years of senior level F&B leadership in international hospitality groups or large-scale food service organizations
• Strong commercial acumen with the ability to analyse financial performance and deliver results
• Demonstrated expertise in concept innovation, outlet repositioning, and new project launches
• Experience clarifying and summarizing complex issues, to tell an impactful story with analysis and data visualization, providing effective business metrics and insights
• Able to work in a fast-paced environment with multiple priorities, updating stakeholders on progress and expected delivery

Your opportunity to make an impact

Collaboration and mutual respect define how we work with each other and with our strong ecosystem of partners. We listen to diverse voices, embrace inclusion, creating environments where people feel they belong.

Join us, and you’ll work alongside passionate professionals who share our vision. Together, we shape environments that strengthen connections and improve quality of life.

Your career at Frasers Property isn’t just about what you do today. It’s about the impact and legacy you help create for generations to come.