Senior Manager, Nurse Clinician

Agency for Integrated Care; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

The Agency for Integrated Care is looking for a dedicated professional to support primary care teams through administration and clinical management. This position plays a crucial role in developing training frameworks, ensuring patient safety, and fostering a collaborative environment among diverse healthcare stakeholders in Singapore. The ideal candidate will have a nursing background and extensive experience in healthcare operations, contributing to the advancement of the agency's primary care initiatives.

Qualifications

• Bachelor degree in Nursing or relevant Master's degree is required.
• Over 6 years of experience in healthcare management or operations.
• High adaptability and strong organizational skills needed.

Responsibilities

• Identify and develop training roadmaps for care teams.
• Provide clinical supervision and ensure patient safety.
• Establish rapport to strengthen primary care administration.

Skills

Leadership

Communication

Problem Solving

Time Management

Organizational Skills

Analytics

Education

Bachelor degree Nursing

Master degree in relevant discipline

Job description

Company description:

The Agency for Integrated Care (AIC) aims to create a vibrant care community for people to live well and age gracefully. AIC coordinates and supports efforts in integrating care to achieve the best care outcomes for our clients. We reach out to caregivers and seniors with information on staying active and ageing well, and connect people to services they need. We support stakeholders in their efforts to raise the quality of care, and also work with health and social care partners to provide services for the ageing population. Our work in the community brings care services and information closer to those in need. For more about us, please visit https://www.aic.sg.

Job description:

The Quality & Training Team in Primary and Community Care Division supports the capability and capacity building of the PCN HQ care teams to strengthen team-based care approach. The Primary Care Networks (PCN) is setup for General Practitioners (GP) clinics to support holistic and team-based care. With the implementation of Healthier SG, the PCN HQ will continue to play an important role to ensure more effective chronic disease management.

As a member of the team, your key roles will include the following:

Administration

• Identify and develop training roadmaps for the PCN Care Teams (which includes Nurses, Primary Care Co-ordinators, Clinic Assistants, GPs)

• Anchor the development of standardised care delivery including establishing SOPs and competency framework to support the work of the PCN Care Teams.

• Involved in inter-agency workgroups to support primary care development and transformation.

• Co-create new models of care to support team-based care approach.

• Gather insights for development and implementation of new initiatives and support the administration of the existing primary care model, including but not limited to managing funding and monitoring of project KPIs

• Establish strong rapport with primary care team, service providers to strengthen the administration of the existing primary care model

Clinical Management

• Provide clinical supervision and implement framework to ensure patient safety and staff safety for care delivered by PCN HQ.

• Consolidate and share best clinical practices across the primary care landscape (including polyclinics, community nursing and private primary care) with both internal and external stakeholders

• Provide supervision to clinical team in Q&T team

• Motivates the care team and provide consultation and foster professional development through coaching and mentorship

Job Requirements

• Bachelor degree Nursing and / or Master degree in any discipline (preferably but not limited to nursing, education, public health or health administration, etc)

• Prior experience in healthcare management or operations in primary care or hospital is desirable (> 6 years of experience in administrative function) and working with diverse group(s) of people in an organization / stakeholders

• Possess a high level of adaptability and learning agility in a dynamic environment

• Possess strong organizational skills in communication, time management, analytics and problem-solving, leadership and interpersonal skills