Senior Manager, NHG Advancement Office

National Healthcare Group Corporate Office (HQ); Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading organization in public healthcare seeks a Sr Manager for the Advancement Office. This role focuses on developing fundraising operations and policies, managing a team, and enhancing donor engagement. The position requires at least 8 years of fundraising experience and strong project management skills in a dynamic healthcare setting.

Qualifications

• Minimum 8 years in fundraising operations with a proven track record.
• Experience managing a team of 2-3 persons.
• Healthcare or research fundraising experience preferable.

Responsibilities

• Develop and implement fundraising principles and policies.
• Manage a team for comprehensive fundraising programs.
• Collaborate with Donor Engagement for new General Giving programs.

Skills

Project Management

Stakeholder Engagement

Communication

Fundraising

Education

Degree in any discipline (arts, business, marketing, or communications)

Tools

MS Office

Job description

Company description:

The National Healthcare Group (NHG) is a leader in public healthcare in Singapore, recognised at home and abroad for the quality of its medical expertise and facilities. Care is provided through an integrated network of seven primary care polyclinics, acute care and tertiary hospitals, national specialty centres and business divisions. Together they bring a rich legacy of medical expertise to our philosophy of integrated patient-centred care.

NHG's vision is "Adding Years of Healthy Life". This vision goes beyond merely healing the sick to the more difficult and infinitely more rewarding task of preventing illness and preserving health and quality of life. With some 22,000 staff, NHG aims to provide care that is patient-centric, accessible, seamless, comprehensive, appropriate and cost-effective.

As the Regional Health System (RHS) for Central-North Singapore, it is vital for NHG to partner and collaborate with stakeholders, community advisors, and voluntary welfare organisations. Together with our patients, their families and caregivers, we aim to deliver integrated healthcare services and programmes that help in Adding Years of Healthy Life to all concerned.

Job description:

Job Purpose

The Sr Manager will report to the Director, Advancement Office and work closely with other colleagues in NHG Fund, as well as NHG institutions' charity funds (when required). Within this role, he/she will lead on creating NHG Group's gift policies to be used with both internal and external stakeholders, and in setting up best practices for NHG Group's fundraising operations at both HQ and institutions' charity funds.

Within the Advancement Office, he/she will be a key contributor in developing General Giving programmes both at HQ and in collaboration with institutions' charity funds (including staff giving, needy patients' and/or grateful patients initiatives).

He/she will also serve as liaison for the Advancement Office's engagements with other HQ corporate departments (e.g. Planning, Finance, Human Resource, Corporate Communications). With the aim of developing a flourishing fundraising community of practice, he/she is expected to contribute to capacity building within NHG.

He/she will manage a team responsible for NHG Group's gift processing (inc. gift tracking and reporting) and stewardship activities, as well as administration and event support, ensuring a timely and satisfactory reporting to donors and stakeholders.

MAJOR DUTIES & RESPONSIBILITIES

• Collaborate with the Donor Engagement team to develop and implement new General Giving programmes for NHG Group, including cluster-wide staff giving and grateful patients' programmes

• Develop fund-raising principles and policies for effective collection, distribution and management of funds raised.

• Develop and implement systems and processes to ensure accurate record-keeping and reporting of fundraising activities.

• Manage a small team of fundraising professionals responsible for supporting a comprehensive fundraising program that includes major giving, corporate partnerships, general giving and events.

• Capacity Building, through on-the- job training as well as mentoring of fundraising colleagues at both HQ and charity funds.

JOB REQUIREMENTS

Education/Training/Experience

• At least 8 years of experience in fundraising operations with proven and tangible track record
• Excellent project management capabilities and driving projects to completion
• Have at least 3 years' experience in managing a team of 2-3 persons with diverse experience
• Demonstrated ability to work well with internal and external stakeholders and management
• Healthcare or research fund raising experience will be an advantage
• At least a degree in any discipline, such as arts, business, marketing, or communications
• Proficiency in MS Office is essential

Personal Attributes

• A self-starter with the ability to work in a fast-paced, dynamic environment, and to manage multiple priorities simultaneously. Impeccable professional integrity

• Manage diverse stakeholders effectively
• Strong communication and organizational skills
• People-oriented and able to engage with a diverse group of people
• Well-groomed and well-mannered