Senior Manager/Manager, Technical Services (Show Elements)

Resorts World Sentosa; Singapore; On-site; SGD 100,000 - 150,000; Full time

Benefits offered by this job

Job summary

Resorts World Sentosa in Singapore seeks a Technical Show Element Manager to lead a skilled team responsible for the appearance, function and finish of show elements, often tied to IP rights. You will drive strategy, quality, rostering, parts purchasing, safety, and vendor relations with OEMs and stakeholders.

In-field maintenance of animated figures and props will be part of the role, as well as coordinating with UDx and other RWS business units.

Qualifications

• Degree or diploma in Fine Arts, Scenic Arts, Theatre Production, Industrial Design, Conservation or related discipline.
• Minimum 6 years of relevant experience in theme parks, themed entertainment, theatrical production or related industries.
• Demonstrated experience leading teams responsible for show quality and maintenance.

Responsibilities

• Lead the Show Element team including strategy, quality, rostering and parts procurement.
• Oversee maintenance and enhancement of animated figures, props, and show equipment.
• Coordinate with OEMs, vendors and stakeholders to maintain finishes and treatments.
• Ensure safety compliance and adherence to workplace policies across the team.

Skills

Team Leadership

Show Element Maintenance

Quality Assurance

Vendor Management

Education

Degree in Fine Arts

Themed Entertainment Degree

Job description

• Provide Technical Management for a team of Show Element specialists, whose responsibilities include maintaining appearance, basic function and figure finish of show elements, often adhering to strict IP (Intellectual Property) of popular movies or brands.
• Lead all activities of the Show Element team, including strategy, quality, development, rostering, and purchase of necessary parts, safety, chemical storage, equipment and consumables.
• Manage in-field maintenance and enhancement where required of animated figures, animated props, vehicle foam & panelling (as necessary) and other show action equipment.
• Manage a team that comprises skilled workforce in the areas including but not limited to scenic painting, artistic finish, silicone work, stitching, limited sculpture and basic FRP repairs.
• Liaise with Original Equipment Manufacturers to ensure and maintain the best finishes and treatments.
• Coordinate and maintain good relationships with relevant vendors and suppliers.
• Ensure prompt responses to inputs and feedback from stakeholders including Universal Destinations and Experiences (UDX), Art Directors and other RWS Business Units.
• Support capital planning and future asset replacement programs through condition assessments and technical evaluations.
• Oversee quality of output, contracting where necessary, and specification conformance from time-to-time.
• Understand and actively participate in Workplace Safety and Health responsibilities by following established RWS policies, procedures, training and team member engagement.

Job Requirements:

• Degree, Diploma or equivalent professional qualification in Fine Arts, Scenic Arts, Theatre Production, Industrial Design, Conservation, Applied Arts, Animation, Themed Entertainment, or a related discipline.
• Minimum 6 years of relevant experience in theme parks, themed entertainment, theatrical production, film production, scenic fabrication, attractions maintenance or related industries.
• Demonstrated experience leading teams responsible for show quality, scenic maintenance, artistic restoration or themed environment preservation.
• Practical knowledge of coatings, paints, sealants, adhesives, composites and specialized show element materials.
• Familiarity with animatronic figure aesthetics, themed environments and attraction show systems is highly desirable.
• Experience managing vendors, contractors and refurbishment projects.
• Ability to balance operational priorities, project deliverables and resource constraints in a dynamic environment.
• Able to work at height and willing to take the rides, from time to time.
• Able to perform shift work, including on weekends and public holidays.