Senior Manager / Manager (Content Management and Partner Support)

Ministry of Culture, Community and Youth (MCCY); Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

Join a newly established Culture Pass Unit within the Ministry of Culture, Community, and Youth (MCCY) to drive a national initiative promoting cultural engagement. This role involves overseeing the SG Culture Pass website, coordinating with partners, and enhancing accessibility to local arts and culture, ideal for detail-oriented professionals passionate about the arts.

Qualifications

• Minimum 3 years in marketing, copywriting, or project management.
• Strong relationship-building skills with stakeholders.
• Familiarity with local arts or heritage sector advantageous.

Responsibilities

• Oversee SG Culture Pass online presence and ensure content accuracy.
• Coordinate marketing needs for the SG Culture Pass website.
• Facilitate content onboarding for event listings.

Skills

Client-facing marketing

Copywriting

Project management

Relationship building

Team collaboration

Communication

Interpersonal skills

Job description

What The Role Is

The Culture Pass Unit is a newly established inter-disciplinary department within the Ministry of Culture, Community, and Youth (MCCY). This department is tasked with leading a groundbreaking national initiative aimed at fostering cultural engagement and participation among a targeted demographic within our community. The goal of this initiative is to democratise access to arts and culture, encourage exploration and appreciation of diverse local arts and cultural offerings, and support the growth and sustainability of the local cultural ecosystem.

What You Will Be Working On

You will play a critical role in ensuring that there is a healthy supply and diversity of events eligible for the SG Culture Pass by working with partners and stakeholders to facilitate applications from Arts & Heritage partners.

• Oversee SG Culture Pass online presence:
• Ensure SG Culture Pass website content is accurate and up-to-date, and that the events represented are sufficiently diverse.
• Coordinate across marketing and communications teams to ensure that the marketing and branding needs of the SG Culture Pass website are met.
• Support Ticketing Partners’ amplification and promotion of SG Culture Pass and eligible events, and facilitate the participation of Arts & Heritage partners.
• Training and Outreach:
• Identify opportunities such as workshops, webinars, and information sessions to educate potential applicants about the scheme and promote participation.
• Develop resources such as application guides, FAQs, and best practice examples to support applicants.
• Prepare presentations and training materials to enhance understanding of the application process and share insights on common pitfalls to avoid.
• Content support for applicants:
• Facilitate the content onboarding process for event listings to ensure a smooth user journey in listing eligible events.
• Coordinate across partners to ensure that the content support for SG Culture Pass applicants is adequate.
  
  
  

What We Are Looking For

This role is ideal for an organised and meticulous professional who is passionate about supporting the arts and heritage sectors and ensuring that the SG Culture Pass website benefits citizens and Arts & Heritage partners a portal for programme discovery and credit utilisation.

Experiences

• Minimum of 3 years of experience in a client-facing marketing, copywriting, or project management role.
• Experience in building positive relationships with diverse stakeholders.
• Ability to work collaboratively within a team and contribute to a culture of continuous improvement.
• Familiarity with the local arts or heritage sector is advantageous.
  
  
  

Competencies

• Meticulous and organised, with a strong eye for detail.
• Excellent communication and interpersonal skills, with the ability to provide clear, empathetic, and professional support to stakeholders.
  
  
  

Shortlisted applicants will be notified within 4 weeks of the closing date of this job posting.