Senior Manager / Manager / Assistant Manager (Home Care)

What The Role Is

You will be part of a dynamic team that drives and coordinates the service and capacity planning, and national implementation of home-based care services.

You will be working in a fast-paced and dynamic environment that would require the ability to manage multiple priorities and stakeholders at the same time.

What You Will Be Working On

In this role, you will be involved in the policymaking, planning and implementation of home-based care services.

This Will Involve

1. Reviewing, developing and implementing policies and services to transform home-based care, so as to allow our growing population of seniors to receive seamless holistic care and age-in-place in the community, and avoid institutionalisation. This includes projecting of future demand and capacity required, developing new care models for greater quality of care and efficiency of delivery, and putting in place enablers (e.g. IT, data-sharing, appropriate financing approach).
2. Ensuring programmes are run according to the policy objectives and guidelines, e.g. by reviewing operators’ performance and facilitating follow-up action where necessary.
3. Monitoring and analysing population trends and citizen feedback, and conceptualising, developing and evaluating pilots to ensure services continue to meet evolving needs.

What We Are Looking For

Key Competencies Required:

1. Thinking Clearly & Making Sound Judgements – Strong analytical and critical thinking abilities to support the crafting of sound policy recommendations; ability to grasp timelines, operating context, and ground realities.
2. Learning & Putting Skills into Action - Possesses the drive and curiosity to learn and apply new skills, knowledge and new ways of working.
3. Improving & Innovating – Ability to seek continual improvements, and to innovate and experiment while managing the risks involved.
4. Working Effectively with Stakeholders – Ability to mobilize and rally partners and stakeholders towards a collective purpose.
5. Excellent analytical and critical thinking skills.
6. Meticulous and comfortable with numbers.
7. Highly motivated and able to thrive in a fast-paced and highly volatile environment that would require the ability to manage multiple priorities and stakeholders at the same time.
8. Relevant working experience in healthcare, social services and/or policy formulation is an advantage.
9. Excellent interpersonal skills and able to work with and bring on board multiple stakeholders with diverse interests.
10. Good written and verbal communication skills.

As part of the shortlisting process for this role, candidates may be required to complete a medical declaration and/or undergo further assessment.