Senior Manager / Head of Commercial Operations

WEAVVE HOME PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A home essentials brand in Singapore is seeking a Senior Commercial Operations Leader to drive B2B growth and manage operations. The ideal candidate will have a strong understanding of supply chain processes and retail operations, a passion for beautiful home products, and the ability to negotiate effectively. This role offers flexibility, growth opportunities, and the chance to be part of a high-energy team.

Benefits

Flexible work arrangements

Opportunities for growth

High-energy environment

Qualifications

• Understanding of end-to-end supply chain and operations, including demand planning.
• Familiar with import/export processes and trade documentation.
• Experience in retail operations including promoter recruitment.
• Ability to source and manage deals with enterprise clients.

Responsibilities

• Lead local operations including demand planning and procurement.
• Manage B2B growth and ensure operational commitments are met.
• Identify and secure new partnerships that add value.
• Analyze performance data for actionable insights.

Skills

End-to-end supply chain understanding

Familiarity with import/export processes

Retail operations knowledge

Experience in negotiation and deal management

Strong business acumen

Analytical skills

Adaptability

Effective communication

Proficiency in Microsoft Office

E-commerce tools familiarity

Tools

Microsoft Office

Google Workspace

Job description

Are you ready to become part of a brand that's redefining luxury and comfort in homes? At Weavve, our mission is to transform homes into havens of relaxation and make a good night’s sleep accessible to everyone; and we're searching for individuals who are just as passionate about making this a reality.

In our endless search for simple yet appealing home products, we were often faced with frustration and were disappointed at what was available in the market. As such, we started Weavve in 2019 and have stood firmly by one belief since: each Weavve essential is designed to be exactly what we’d enjoy using in our very own homes.

What you’ll get

• Flexible work arrangements where appropriate
• Exposure to meaningful, challenging work that stretches you
• A fast-paced, high-energy environment perfect for quick learners
• Opportunities for growth and skill enhancement
• Autonomy and ownership, without bureaucracy
• A friendly, supportive and collaborative team that values innovation and initiative

What you’ll do

Weavve is a multi-channel business spanning both B2C and B2B segments, across e-commerce and physical retail. We’re seeking a senior commercial operations leader to drive growth in our B2B business, strengthen our product and service performance across all customer touchpoints, as well as managing our supply chain and operations team comprising full-timers, part-timers, contractors, and vendors.

Your roles and responsibilities will include:

• Lead and manage all local operations: demand planning, procurement, quality control, importation, warehouse management, fulfilment, last-mile logistics, and customer service.
• Hold team members and external service providers to high performance standards, driving continuous improvement and replacing underperformers where needed.
• Manage and grow our current B2B and overseas business, ensuring marketing, delivery on product, supply chain, and operational commitments are met.
• Identify and secure new B2B and international partnerships that create long-term value for both Weavve and its customers.
• Oversee retail operations, including commercial performance, manpower planning, and day-to-day store execution.
• Analyze performance data across sales, profitability, defect rates, delivery timelines, etc., and take actionable steps based on insights.
• Develop strategies to improve supply chain efficiency, onboard new suppliers, and drive new business opportunities.

Who you are and what you bring

We’re not looking for someone with every single skill checked off. What matters most to us, is strong judgement, a learning mindset, and the drive to build something great.

• You understand end-to-end supply chain and operations, including demand planning, supplier management, cross-border logistics, warehousing and fulfillment.
• You’re familiar with import/export processes, trade documentation, trade finance, and working with freight forwarders.
• You bring experience or working knowledge of retail operations, including promoter recruitment and management.
• You’ve successfully sourced, negotiated, and managed deals with enterprise clients, suppliers, distributors, and other local or international stakeholders.
• You bring strong business acumen, sharp analytical skills and confidence working with data and numbers.
• You’re adaptable, able to multitask and prioritise effectively in a fast-paced, ever-evolving e-commerce environment.
• You embrace flexible hours, knowing that cross-border operations and time-sensitive campaigns are part of the e-commerce landscape.
• You lead with high standards, know how to support team growth, and aren't afraid to raise the bar when needed.
• You’re creative, with strong mental agility and critical thinking skills.
• You’re outcomes-driven, proactive, and hands-on, always focused on solving problems and getting things done.
• You communicate clearly and effectively across written, verbal, and digital channels.
• You’re self-motivated yet collaborative, comfortable working independently and as part of a team.
• You thrive when stretched, get energised when challenged, and love being part of a high-growth, high-energy team.
• You’re proficient in: Microsoft Office, Google Workspace, and e-commerce or marketing tools.
• You have a passion for beautiful home essentials and an eye for great design, and are comfortable appearing in social media content.

Additional Information:

Please submit your resume, along with examples of outcomes you’ve delivered in managing enterprise customers, suppliers, distributors, or business partnerships.

If you’re eager to grow in a fast-paced, purpose-driven company, and passionate about comfort, quality, and design, we’d love to hear from you!

We regret that only shortlisted applicants will be contacted.