Senior Manager, Group Technology (Client Services)

CapitaLand Retail Malaysia Sdn Bhd; Singapore; On-site; SGD 100,000 - 130,000; Full time

Job summary

A leading real estate company in Singapore is seeking a Senior Manager, Group Technology (Client Services) to lead the Client Services team. You will manage technical specialists, drive technology adoption, and ensure compliance with IT policies. The ideal candidate should have over 10 years of relevant experience and strong skills in Microsoft M365. This full-time role offers competitive compensation in a dynamic work environment.

Qualifications

• At least 10 years of relevant experience in a similar capacity.
• In-depth technical experience in supporting Microsoft M365.
• Experience in driving the adoption of technology on a global scale.

Responsibilities

• Lead a team of technical specialists in Workplace Technology.
• Drive the adoption of new technology platforms.
• Serve as a liaison between business users and technical teams.

Skills

Technical leadership

Project management

Customer focused

Excellent communication skills

Analytical skills

Education

Degree in Computer Engineering/Science or Information Technology

Tools

Microsoft M365

Exchange Online

SharePoint

Workspace One MDM

Job description

Senior Manager, Group Technology (Client Services) page is loaded

Senior Manager, Group Technology (Client Services)

Apply locations Singapore, East Singapore time type Full time posted on Posted 14 Days Ago job requisition id JR003840

About Us

Headquartered and listed in Singapore in 2021 , CapitaLand Investment Limited (CLI) is a leading global real asset manager with a strong Asia foothold. As at 31 March 2025 , CLI had S$117 billion of funds under management held via stakes in seven listed real estate investment trusts and business trusts and a suite of private real asset vehicles that invest in demographics, disruption and digitalisation-themed strategies. Its diversified real asset classes include retail, office, lodging, industrial, logistics, business parks, wellness, self-storage, data centres, private credit and special opportunities.

About the Job

Office Location: 25 Ubi Road 4, Ubix, Singapore 408621

Only shortlisted candidates will be notified.

Job Description

Responsibilities

• A key member of the Client Services team. Lead a team of technical specialists to design, manage and support the Workplace Technology and End User Computing environment.

• Champion innovation with the use of collaboration technology in CapitaLand’s business for end users with focus on AI and user-enablement technologies.

• Ensure the compliance of EUC technology and processes to CapitaLand’s IT policies and standards.

• Drive the adoption of new technology platforms, advocating for these ideas and business technologies to senior stakeholders across the organization.

• Plan and forecast end user technology over the medium and long term, establishing budget forecasts and investment plans.

• Serve as a liaison between business users and technical teams, translating business requirements into technical deliverables.

• Define, manage, and deliver significant technology projects.

• Possess a passionate and forward-looking mindset with a tenacity to improve CapitaLand’s End User Technology services, anticipating changing business requirements and emerging trends.

Requirements

• Degree inComputer Engineering/Science or Information Technology-related course.

• At least 10 years' of relevant experiencein a similar capacity.

• In-depth technical experience in supporting Microsoft M365, particularly, Exchange Online, Teams, SharePoint, Email authentication protocol (SPF/DKIM/DMARC). Knowledge in Crestron and CISCO AV technologies will be an added advantage.

• Acquainted with MS Entra IAM, Modern authentication, SSO and MFA.

• Familiarity in End Point Management with Workspace One MDM, coupled with solid experience in Windows 10/11, mobile device enrollment, and security policy management.

• Experience in driving the adoption of technology in a global scale.

• Excellent project management, analytical andorganisation skill.

• Customer focused with excellent communication and interpersonal skills.

• Certification in collaboration technologies and security will be an added advantage.

• Able to work effectively in a team.

Closing Statement:

At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.

Only shortlisted candidates will be notified.

Welcome to CapitaLand!

At CapitaLand, we believe the success of our talent strategy goes beyond just recruiting the right talent. We strive to help our people grow, recognise their talents and hard work, rewarding them for their efforts and achievements.

About CapitaLand Group

CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, C apitaLand’s portfoliofocuses on real assetmanagement and real estate development, spanning across 270 cities in 45 countries.

In 2025, CapitaLand celebrates 25 years of excellence in real estate and continues to innovate and shape the industry. Within its ecosystem, CapitaLand has developed an integrated suite of real asset management, real estate development, and operating capabilities that supports its businesses in building core competencies across the value chain.With this full rangeof capabilities, CapitaLand can optimise the strategies of its listed real estate investment management business CapitaLand Investment, and its privately held property development arm CapitaLand Development; to drive competitive advantage for its businesses.

CapitaLand places sustainability at the core of what it does. As a responsible real estate company, CapitaLand contributes to the environmental and social well-being of the communities where it operates, as it delivers long-term economic value to its stakeholders.