Senior Manager, Engineering & Operations

ISS FACILITY SERVICES PRIVATE LIMITED; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic leader to take charge of the M&E business in the healthcare segment. This role involves developing maintenance strategies, enhancing service delivery, and fostering strong client relationships. With a focus on innovation and compliance, you'll lead a motivated team to achieve operational excellence. If you have a passion for facility management and a knack for building relationships, this is the perfect opportunity to make a significant impact in a thriving organization.

Qualifications

• Minimum 8 years of experience in Building Facility Management.
• Strong market knowledge and expertise in implementing technologies.

Responsibilities

• Lead the M&E business and ensure alignment with service delivery strategy.
• Build and maintain client relationships while promoting additional services.

Skills

Leadership

Client Relationship Management

Communication Skills

Organizational Skills

Financial Acumen

Customer Service

Creativity

Education

Bachelor’s Degree in Engineering

Job description

Responsibilities

1. Ownership and Leadership:
   Take full ownership of the M&E business and provide leadership to the team supporting the healthcare segment, ensuring alignment with the service delivery strategy.
2. Maintenance Strategy Development:
   Lead the ongoing development of the maintenance strategy, following the "Business Focused Maintenance" approach.
3. Service Delivery Innovation:
   Oversee the continuous improvement of ISS technical service delivery solutions to enhance performance and efficiency.
4. Client Relationship Management:
   Build, maintain, and enhance relationships with key clients and potential customers. Promote additional services and identify new business opportunities.
5. Team Leadership and Motivation:
   Provide direction and motivation to managers and staff within your area of responsibility to ensure achievement of targets and effective cash flow management.
6. Health, Safety, Environment and Compliance:
   Ensure the creation and maintenance of a healthy, safe, and secure working environment, complying with all relevant Health & Safety legislation.
7. Cross-Business Projects:
   Lead or participate in cross-business projects and assignments as required to support organizational goals.
8. Service Change Evaluation:
   Assess proposed changes to services, evaluating their financial, personnel, and operational impact while maintaining the highest quality of service delivery.
9. Technical Due Diligence:
   Participate in technical due diligence for both existing and new projects, ensuring compliance with standards and identifying areas for improvement.
10. Development of Best Practices:
    Develop and implement M&E Codes of Practice, ensuring alignment of processes across the business.

Requirements

• Bachelor’s Degree in Engineering
• Minimum 8 years experiences in Building Facility Management
• Strong market knowledge with expertise in implementing technologies to boost productivity and efficiency.
• Exceptional communication skills, with proven ability to build and maintain relationships with internal and external stakeholders at various organizational levels.
• Strong organizational skills and financial acumen.
• Excellent customer service and commercial skills.
• Passionate about creativity and enjoys developing news ways to present ideas.
• Singaporeans only