Senior Manager, Employee Digital Experience

Changi Airport Group (Singapore) Pte. Ltd.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Changi Airport, un aéroport primé, recherche un Senior Manager pour diriger l'équipe d'Expérience Numérique des Employés. Ce rôle clé implique la gestion de l'End User Computing et des services numériques, tout en favorisant l'innovation et la transformation des expériences numériques au sein de l'organisation.

Qualifications

• Expérience avérée dans la gestion de l'End User Computing et des technologies de lieu de travail.
• Compétences solides en leadership et gestion d'équipe.
• Capacité à conduire l'innovation et à transformer les expériences numériques des employés.

Responsibilities

• Diriger et gérer la livraison d'excellence de service dans l'End User Computing et la technologie de lieu de travail.
• Stimuler l'innovation et transformer l'expérience des employés.
• Collaborer avec les équipes transversales pour intégrer de nouvelles technologies.

Skills

Leadership

Problem-solving

Analytical abilities

Communication

Interpersonal Skills

Job description

Description:

Being one of the busiest and most awarded airports in the world, Changi Airport serves hundreds of thousands of flights and creates memorable experiences for tens of millions of customers each year. We are excited to invite passionate individuals to join us as part of Employee Digital Experience team.

We are looking for a passionate and experienced Senior Manager to lead and deliver service excellence in the areas of End User Computing, Digital Workplace Technology and Services, Cybersecurity for Business-to-employee Systems and Services, Corporate Infrastructure and Corporate Network within the organisation. You will play a pivotal role in ensuring that our employees have a delightful digital experience, making our workplace a hub of productivity and innovation.

Your role:

• Lead and manage the delivery of service excellence in End User Computing, Digital Workplace Technology and Services, Cybersecurity for Business-to-employee Systems and Services, Corporate Infrastructure and Corporate Network.

• Drive innovation and experience transformation, streamline workflows and processes to enhance employee productivity and efficiency.

• Continuously scan the tech landscape and market for new software and tools to improve and secure employee work experiences.

• Collaborate with cross-functional teams to implement and integrate new technologies and solutions.

Who you are:

• Proven experience in managing End User Computing, Digital Workplace Technology and Services, Cybersecurity, and Corporate Infrastructure.

• Strong leadership and team management skills.

• Excellent problem-solving and analytical abilities.

• Ability to drive innovation and transform employee digital experiences.

• Strong communication and interpersonal skills.