Senior Manager, Commercial Education Deployment, Wound Closure and Healing

JOHNSON & JOHNSON INTERNATIONAL (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Johnson & Johnson International (Singapore) Pte. Ltd. seeks a Senior Manager, Commercial Education Deployment, Wound Closure and Healing to lead APAC rollout of global education programs for the WCH platform.

You will translate regional strategy into delivery plans and ensure field readiness via localized curricula and trainer networks. Work with Education Leaders, Sales, Marketing and cross-functional partners to align messaging with brand strategy, manage sponsorship, and monitor KPIs such as

Responsibilities

• Translate the APAC learning roadmap into market-level deployment plans and timelines.
• Localize curricula for APAC markets (language, regulatory) with medical validation partners.
• Lead field-based delivery: courses, centers, labs, virtual modules and certification events.
• Ensure instructional fidelity for hands-on labs and scenario-based assessments.
• Build and sustain a certified trainer network across APAC markets and provide coaching and QA.
• Own tactical learning deliverables for WCH product launches in APAC: timelines, materials, certification goals.
• Coordinate with regional sales enablement and supply chain for on-time logistics and field support.
• Elevate readiness risks to leadership and secure sponsorship.
• Act as APAC education liaison to Regional Leadership and align with brand strategy.
• Define and track KPIs: customer satisfaction, time-to-certification, adoption metrics.

Job description

About MedTech

Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

About Surgery

Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that's reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

Singapore / Australia - Requisition Number: R-078651

Japan - Requisition Number: R-082925

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

We are searching for the best talent for Senior Manager, Commercial Education Deployment, Wound Closure and Healing.

Purpose

The Senior Manager, Commercial Education Deployment, Wound Closure and Healing is a strategic-operational leader responsible for executing the APAC rollout of global commercial education programs for the WCH platform. This role translates regional strategy into deliverable plans, leads tactical deployment across APAC markets, and ensures field readiness through localized curriculum, trainer networks, certification events and launch support. The Senior Manager works with global/regional/local Education Leaders, Curriculum Design & Content Strategy, Sales Leadership, Marketing, and other cross-functional partners.

You will be responsible for:

Strategy Into Execution

• Translate the APAC learning roadmap for WCH into detailed market-level deployment plans, timelines and resource needs.
• Prioritize deployments by market impact, launch schedule and readiness metrics in coordination with leadership.
• Contribute to global/regional strategy by providing market intelligence, capability gaps and recommendations for scalable learning approaches. Serve as the connective layer between global education strategy and APAC market needs, ensuring consistency with platform brand direction and local market context.

Program Deployment & Localization

• Localize global WCH curricula for APAC markets (language, clinical practice, regulatory constraints) working closely with content design and medical validation partners.
• Lead preparation and execution of blended delivery modalities: field-based courses, training center programs, simulation/wet labs, virtual modules and certification events.
• Ensure instructional fidelity for hands-on labs, case-based learning and scenario-based assessments.

Trainer Network & Facilitation

• Build and sustain a certified trainer network with documented coverage targets for APAC markets.
• Lead train-the-trainer programs and maintain facilitator quality standards across markets; provide coaching and QA for in-market trainers and external faculty.
• Serve as a senior facilitator/subject matter expert for high-priority events (e.g., flagship certification programs, key launch training).

Launch Readiness & Field Enablement

• Own tactical learning deliverables for WCH product launches in APAC: timelines, trainer deployment, materials distribution and targeted certification goals.
• Coordinate with regional sales enablement and supply chain to ensure on-time logistics and field support.
• Integrate learning milestones into regional launch plans and elevate readiness risks to leadership.

Stakeholder Management & Cross-Functional Collaboration

• Act as the APAC education liaison for WCH to Regional Leadership.
• Align stakeholders on objectives, secure sponsorship and negotiate regional resource commitments.
• Partner closely with leadership to ensure education messaging and market execution are aligned with brand strategy and priority market tactics.
• Engage Regional Leadership wherever necessary to ensure market-level sponsorship and resourcing.

Performance Measurement & Continuous Improvement

• Define and track program KPIs for deployments (customer satisfaction, time-to-certification, certification rates, competency scores, adoption metrics) and report progress to stakeholders.
• Use learner feedback and performance data.