Senior Manager, Clinical Services Planning & Integration, RHSO

Senior Manager, Clinical Services Planning & Integration, RHSO

Job ID: 7770

Job Function: Administration

Institution: National University Health System

Overview

The Job Holder will lead and manage the team under the Clinical Services Planning & Integration (CSPI) Division, and support the RHSO Medical Director to formulate clinical strategies, connect and align key drivers to develop coherent implementation plans for conditions with significant disease burden. The incumbent will work with both internal and external stakeholders, including various specialists and primary/community care leaders to drive and support NUHS’ population health goals and role as Regional Health Manager.

Job Responsibilities

• Development of clinical/population health strategies and implementation plans
• Support the development of both long and short term clinical/population health strategies through (i) mapping of existing services and identification of care gaps, (ii) gather relevant data points and evidence to guide service planning including prioritisation, KPI setting, etc.
• Provide effective secretariat support, stakeholder and project management to enhance integration/coordination of care between hospitals, primary care and community care.
• Work with senior management to translate strategies into work plans where relevant, ensuring alignment with overall RHSO and NUHS’ strategies and goals.
• Work closely with both internal and external stakeholders to actively sync and identify potential areas/opportunities for collaboration.
• Keep abreast of NUHS population health developments and identify opportunities/ gaps/ support where appropriate;
• Work planning and grant management for Population Health programmes
• Guide and support team for project and grant management of assigned population health programme(s).
• Work closely with relevant stakeholders including programme team, Legal and Finance to enable smooth work plan development and submission, budgeting, and signing of contractual agreements for both assigned and new programmes tapping on population health funding.
• Obtain appropriate funding approvals (including for variations), ensure clinical viability and timely submission and processing of claims.
• Support audit / review processes and evaluation of programmes and plan for long term sustainability and effectiveness.
• Leadership and team management
• Assist in preparing department's workplans and budget.
• Manage team of direct reports, including performance management and coordination of training needs.
• Any other task as assigned

Job Requirements

• Bachelor’s Degree preferably in Healthcare, Life Sciences, Business Administration etc.
• 8-10 years of relevant working experience, preferably with 1 - 2 years in a leadership position.
• Experience in healthcare sector and/or clinical operations.
• Experience in project/programme management, community care/population health.
• Possess confidence to resonate with senior management leadership – internal and external stakeholders.
• Ability to lead and influence team members with good coaching/mentoring skills.
• Comfortable working in a fluid environment within a growing organization.
• Ability to multi-task and work under tight timelines.
• Good analytical and organization skills.
• Good command of English, with experience in writing proposals and papers.
• Excellent communication, problem solving, presentation, negotiation and interpersonal skills.