Senior Manager Clinical Operation (Government Hospital)

MCI Career Services Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare recruitment agency in Singapore is seeking a professional for clinical service planning and infrastructure development. The role involves optimizing patient journeys and enhancing experience in a fast-paced environment. Candidates should have a degree in healthcare administration or related fields and strong communication, organizational, and leadership skills. Benefits include performance bonuses and medical benefits.

Benefits

Stability in a government hospital

AWS + performance bonus

Good leave policy

Medical benefits

Qualifications

• Exceptional interpersonal and communication skills to develop strong relationships.
• Strong organizational and time management abilities.
• Self-directed, resourceful, and self-motivated with analytical thinking.
• Ability to multi-task and work under stress.

Responsibilities

• Attend user engagement workshops for hospital design planning.
• Lead discussions for hospital development planning.
• Collaborate with consultants and stakeholders for service design.
• Facilitate project meetings and workshops.
• Develop operational briefs and guidelines.
• Prepare business cases for infrastructure growth.
• Track and report project progress to management.
• Lead implementation of operational models.

Skills

Interpersonal skills

Organizational skills

Time management

Leadership

Analytical skills

Problem-solving

Proficiency in MS Office

Education

Bachelor's degree in healthcare administration or related field

Job description

In this role, you will be responsible for various tasks related to clinical service planning, infrastructure development, and resourcing planning. Your contributions will play a crucial role in optimizing patient journeys, enhancing patient experience, and expanding access to care. You can expect to work in a fast-paced environment and be challenged to navigate complex healthcare needs.

Benefits:

• Government Hospital - Stable industry

• AWS + 2-3 months performance bonus + yearly salary increment

• Good leave policy + medical benefits

Job Responsibilities:

• Attend user engagement workshops to provide subject matter input throughout the hospital design planning process, with the aim of optimizing patient journeys and enhancing patient experience.

• Lead discussions for road-mapping hospital development from clinical service planning, infrastructure development and resourcing planning works.

• Collaborate closely with consultants, medical planners, and internal stakeholders to develop service flow design and planning parameters aligned with the project's strategic intent.

• Facilitate workshops and coordinate meetings with stakeholders to understand project requirements, develop appropriate methodologies, technologies, and assumptions for assigned projects.

• Develop end-user briefs, operations requirements, guidelines, and work processes, organizing workshops to gather user requirements and test new models virtually and on physical prototypes.

• Prepare business cases to seek approvals for infrastructure growth and associated funding.

• Responsible for tracking, monitoring and providing updates from various work streams and planning areas to the management, escalating concerns in a timely manner.

• Prepare of periodic reports to update on the progress of the project.

• Lead implementation of the operational models in line with the development of hospital services and care models and ensure that it is in accordance with the budget and guidelines.

• Coordinate meetings, book venues, collate agenda, minutes writing and arrange for catering requirements when necessary. Maintain filing system, manually or electronically in shared drive.

• Raise procurement and payment requests as required.

• Any other projects/tasks assigned by the Reporting Officer.

Job Requirements:

• Bachelor's degree in healthcare administration, business administration, or a related field.

• Possess exceptional interpersonal and communication skills with the ability to develop strong working relationship at various levels.

• Strong organizational and time management skills.

• Strong leadership qualities with the ability to motivate and nurture the team to meet operational goals.

• Self-directed, resourceful and self-motivated with an analytical mind and good problem-solving skills.

• Able to multi-task and work under a stressful environment.

• Proficient in MS Office applications.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

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**We regret to inform that only shortlisted candidates would be notified.

Chanel Loh Su Fui

Registration Number: R22110419

EA License No: 06C2859 (MCI Career Services Pte Ltd)