Senior Management / Management

Private Advertiser; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

An aspiring healthcare company is seeking a dynamic leader to join their senior management team as the Director of Operations. This pivotal role involves overseeing non-clinical functions, ensuring operational excellence, and enhancing customer service. With a focus on process improvement and compliance with regulations, you will play a crucial role in driving the organization's success and impact on residents' lives. If you thrive in a challenging environment and are passionate about making a difference, this opportunity is perfect for you.

Qualifications

• 10+ years of management experience with a focus on operations.
• Proven ability to lead teams and drive process improvements.

Responsibilities

• Lead and supervise the Operations Division to ensure excellence.
• Implement process improvements and technological solutions.

Skills

Leadership

Process Improvement

Customer Service Excellence

Regulatory Compliance

Education

Bachelor's Degree in Management or related field

Job description

Company Overview

We are a relatively young and aspiring healthcare company with nursing homes and facilities in various parts of Singapore. Every day without fail, we impact positively the lives of our residents and their families through our services.

We are proud of our achievements, and we are rapidly expanding.

What you'll do

You will be part of the company's senior leadership team and provide leadership and supervision to the Operations Division. This generally comprises the non-clinical functions, including kitchen, customer service, etc. With your leadership, we will be assured that we are on the way to being best in class in terms of operation and customer service excellence.

Candidates with substantial and proven experience will be considered for the position of Director of Operations in the first instance. Other candidates may be considered for the Deputy / Assistant Director role.

Requirements

1. Minimally proven 10 years of management/leadership track record with at least 8 years leading an operations team or department.
2. Ability to lead process improvement initiatives and comfortable with implementing technological solutions.
3. Able to demonstrate that your leadership/efforts result in positive revenue effects and business impact.
4. Comfortable working with government/regulatory bodies to ensure the business is in compliance with the latest legislations and requirements.
5. Experience within the healthcare sector is valuable but not essential.

If you enjoy a challenge and an opportunity to contribute through your professional experience, we would love to hear from you.