Senior Logistics Executive

We are seeking a Senior Logistics Executive for our client in the petrochemical industry. He/she will oversee all external customers' orders under his/her purview and patrol all logistics 3PLs to ensure smooth operation. The ideal candidate will be one who is driven with the commitment to grow in the role and have order processing experience.

Responsibilities

• Process and manage sales orders based on customer requirements while ensuring timely data entry and updates.
• Coordinate logistics operations, including inventory allocation, shipment arrangements, and order monitoring to ensure timely deliveries.
• Communicate with overseas counterparts, planners, third-party logistics providers, warehouses, and customers regarding product availability and shipment schedules.
• Optimize space utilization for all shipments and handle claims processing and shipment tracking.
• Maintain operational turnaround time and ensure accurate and timely customer billing with proper documentation.
• Address customer complaints and coordinate with internal departments or third-party logistics providers to propose effective solutions.
• Foster strong customer relationships by ensuring reliable product supply.
• Update logistics data to support operations.
• Consolidate orders for trading goods.
• Provide backup support to team members and mentor junior colleagues.
• Identify and propose operational improvements.
• Conduct monthly stock and order reconciliations, along with necessary month-end documentation.
• Assist with cross-departmental audits and maintain compliance with audit documentation requirements.
• Perform ad-hoc duties, including non-logistics-related tasks as needed.

• Diploma or Degree in any field with minimum 3-4 years of work experience in a relevant field.
• Strong written and verbal communication skills in English.
• Proficiency in Microsoft Office Suite with experience in SAP/ERP SD and MM modules.
• ISO9001 Internal Audit Certification is an advantage.
• Excellent interpersonal and communication skills.
• Detail-oriented with a strong ability to work independently.