Senior Loan Officer

Borr Drilling; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading moneylender in Singapore seeks a senior loan officer to join their team. The candidate will ensure exemplary customer service, conduct financial assessments, and facilitate loan processing. Ideal applicants have a degree in finance and experience in the lending industry.

Qualifications

• Proven experience in loan origination or customer service within the lending industry.
• Knowledge and application of compliance regulations.
• Excellent communication skills to convey complex information.

Responsibilities

• Provide professional customer service and engage clients effectively.
• Conduct financial assessments and recommend loan solutions.
• Collaborate with teams for efficient loan processing and compliance.

Skills

Customer Service

Financial Analysis

Attention to Detail

Communication

Education

Degree or equivalent in Finance

Degree in Business Administration

Job description

Company Description

We are currently seeking a dedicated and experienced senior loan officer to join our dynamic team at Shenton Credit, a leading moneylender business. The successful candidate will play a crucial role in upholding our professional image, ensuring exemplary customer service, and contributing to the overall success of the organization.

• Customer Service & Client Engagement
  Provide professional and friendly customer service by engaging clients during appointments and follow-ups, ensuring a positive experience and addressing enquiries in person or over the phone.
• Loan Advisory & Product Explanation
  Guide clients through suitable loan packages by assessing their financial needs, explaining loan terms, repayment plans, and procedures in a clear and transparent manner.
• Financial Assessment & Credit Evaluation
  Conduct comprehensive assessments of applicants’ income, credit history, and debt-to-income ratio to recommend appropriate loan solutions and ensure responsible lending.
• Documentation & Compliance
  Collect, verify, and review all applicant documentation for completeness and accuracy, while ensuring strict adherence to legal, regulatory, and internal compliance standards.
• Loan Processing & Coordination
  Collaborate with internal departments to facilitate efficient loan processing, from application to approval and disbursement, resolving any issues promptly.
• Repayment Management & Collections
  Monitor loan accounts for timely repayments, follow up professionally with clients on overdue payments, and discuss alternative repayment or reloan plans where necessary.
• Record Keeping & Data Management
  Maintain and update accurate client records in a timely manner, ensuring compliance with data protection regulations and internal documentation policies.
• Client Relations & Business Development
  Build and maintain good relationships with clients and industry partners to encourage referrals, while supporting team goals and promoting the company’s reputation for service excellence.
• Training & Compliance Updates
  Participate in regular training to stay updated on lending regulations and industry practices, contributing to overall professionalism and compliance.
• Ad-Hoc Duties
  Assist with other administrative or operational duties as assigned to support smooth business operations and team efficiency.
  

Qualifications:

• Degree or equivalent in Finance, Business Administration, or related field.
• Proven experience in loan origination, financial analysis, or customer service within the lending industry, with demonstrated knowledge and application of compliance regulations.
• Excellent communication skills with the ability to convey complex financial information clearly.
• Detail-oriented with a commitment to accuracy and compliance.