Senior / Junior Education Sales Consultant

PPLINGO PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in the education sector seeks a dynamic Sales & Customer Service Representative. The role involves owning the sales cycle, providing excellent customer service, and overseeing operations at the learning center. Ideal candidates are sales-driven, communicative, and familiar with the education sector, with a competitive salary and uncapped incentives offered.

Benefits

Competitive Base Salary

Uncapped Incentives

Comprehensive Benefits

Qualifications

• 1-2 years in sales/customer acquisition role, proven success preferred.
• Confident communicator in English; Mandarin/Malay/Tamil is a plus.
• Knowledge of the education sector is a bonus.

Responsibilities

• Own the full sales cycle from contact to enrollment.
• Greet and assist students and parents, providing a welcoming environment.
• Oversee daily operations and ensure accurate record-keeping.

Skills

Sales-Driven

Persuasive Communication

Customer-Centric

Self-Motivation

Organizational Skills

Job description

Responsibilities

1. Sales & Enrollment

• Own the full sales cycle: from first contact to enrollment. Follow up on daily leads quickly and effectively to convert prospects into paying customers.

• Consistently achieve and exceed weekly and monthly sales targets through proactive outreach, persuasive communication, and value-driven consultations.

• Invite and close potential customers by positioning trial classes as must-attend opportunities.

• Proactively drive re-enrollment by guiding families through renewals, addressing objections, and reinforcing the benefits of continued learning.

2. Customer Service

• Greet and assist students and parents, providing a warm and welcoming environment.

• Address inquiries and concerns from parents and guardians in a professional and timely manner, whether in person or over the phone.

• Gather and analyze feedback from parents and students to ensure continuous improvement of services.

• Resolve issues promptly and escalate to management when necessary, maintaining a focus on positive experiences.

3. Operations & Administration

• Oversee the day-to-day operations of the learning center to ensure a smooth and safe environment.

• Track attendance, monitor student progress, and maintain accurate records.

• Coordinate and manage the scheduling of classes, ensuring that students and teachers are promptly notified of any schedule changes and necessary updates.

• Support the administrative side of enrollments, including managing student records, processing invoices, and updating databases.

• Maintain inventory of supplies and coordinate with vendors for timely procurement of necessary resources.

Requirements

• Sales-Driven: At least 1–2 years of experience in a sales or customer acquisition role, ideally with proven success meeting or exceeding quotas. E.g. insurance sales, retail sales

• Persuasive Communicator: Confident, articulate, and able to connect with customers in English (Mandarin/Malay/Tamil is a plus).

• Customer-Centric: Empathetic, proactive, and passionate about helping families find the right learning solutions.

• Fast-Paced Performer: Self-motivated, organized, and capable of managing multiple priorities with minimal supervision.

• Industry Familiarity: Knowledge of the education or enrichment sector is a bonus.

Remunerations and benefit details

• Competitive Base Salary: Up to SGD 6,000, commensurate with experience

• Uncapped Incentives: High-tier commission structure—earn more with every sale

• Comprehensive Benefits: annual leave, flexible benefits, medical coverage with insurance (Inpatient and outpatient)