Senior IT Systems Engineer - ITSM, Automation & HA

Recruit Express Pte Ltd; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore seeks an experienced Senior IT Infrastructure Engineer to establish ITSM standards, lead technical initiatives, and guide cross-functional teams. You will optimize system performance, ensure high availability, and manage incidents in alignment with SLAs.

The role requires 8+ years of VMware experience, Windows administration, and familiarity with Gov data centre onboarding. A strong scripting background and ITIL knowledge are preferred for this position.

Qualifications

• Degree in IT or related sciences.
• Windows system administration background required.
• 8+ years VMware experience; HCI/SDDC/ESX/VCenter/Hyper-V.
• VMware automation: VRA and VRO.
• Scripting: Shell, Perl, Python, or PowerShell.
• Experience with security patching and vulnerability management.
• Familiarity with Singapore Government data centre onboarding.

Responsibilities

• Establish ITSM standards and guidelines.
• Provide technical leadership and consultancy.
• Manage day-to-day operations with the Service Delivery Manager.
• Analyze system performance and recommend optimizations.
• Ensure production environments meet SLAs and availability.
• Lead root cause analysis for high severity issues.
• Coordinate cross-team resolution of incidents.
• Review incident reports.
• Support middleware upgrade/patch planning and execution.
• Adhere to Change and Release Management processes.
• Develop monitoring documentation and procedures.
• Provide project status reports to SDM.
• Lead problem determination with application teams.
• Perform capacity studies and forecast resource needs.
• Monitor systems for high availability and performance.
• Update work documentation.

Skills

IT system admin

VMware expertise

Automation scripting

AWS

ITIL knowledge

Technical leadership

Education

Bachelor's degree in IT or related

Tools

VMware ESX/VCenter

Hyper-V

VRA

VRO

Active Directory

DNS

DHCP

DFS

Job description

Recruit Express Pte Ltd in Singapore seeks an experienced Senior IT Infrastructure Engineer to establish ITSM standards, lead technical initiatives, and guide cross-functional teams. You will optimize system performance, ensure high availability, and manage incidents in alignment with SLAs.

The role requires 8+ years of VMware experience, Windows administration, and familiarity with Gov data centre onboarding. A strong scripting background and ITIL knowledge are preferred for this position.