A prominent payments technology provider is seeking a Senior IT Infrastructure Engineer – VMware & Windows to join their Infrastructure Services team. This role plays a critical part in ensuring the performance, availability, and security of the company’s enterprise IT systems that support real-time and batch financial transactions across the nation.
You will be responsible for administering a hybrid infrastructure environment comprising VMware and Windows systems. You will also be involved in hardening, automation, capacity planning, and providing support for a high-availability, regulated environment.
Key Responsibilities
Windows Server Administration
- Manage Windows Server environments (2012, 2016, 2019, 2022).
- Administer core infrastructure services such as Active Directory, DNS, DHCP, Group Policies, WSUS, and file services.
- Implement OS hardening and patching in compliance with industry standards and internal policies (e.g., CIS, MAS TRM).
- Manage identity and access control processes, including privileged account management.
VMware Infrastructure Management
- Design, deploy, and manage VMware infrastructure including ESXi, vCenter, vMotion, HA, DRS, and vSAN.
- Optimize virtual environments for performance and resource utilization.
- Maintain DR readiness using solutions such as VMware SRM and manage virtual backup and replication strategies.
- Apply patching, hardening, and lifecycle management across VMware systems.
Automation, Monitoring & Operational Support
- Automate routine system administration tasks using scripting tools like PowerShell and Ansible.
- Use infrastructure monitoring platforms (e.g., vROps, SolarWinds, PRTG, Nagios) for proactive issue resolution.
- Provide L3 escalation support for complex infrastructure incidents and lead root cause analysis efforts.
- Maintain operational documentation, SOPs, and system diagrams for compliance and audit purposes.
Collaboration & Governance
- Collaborate with network, security, DevOps, and application teams to ensure cohesive infrastructure operations.
- Participate in change management (CAB), vulnerability remediation, and IT audits.
- Contribute to infrastructure improvement projects, platform migrations, and system refreshes.
Requirements
Education & Experience
- Bachelor’s degree in Information Technology, Computer Science, or a related discipline.
- Minimum 7 years of experience in IT infrastructure roles, with at least 3 years in VMware and Windows administration within a regulated or financial environment.
Technical Skills
- Strong experience in Windows Server administration, Active Directory, and GPOs.
- Proficient in managing and securing VMware infrastructure (vSphere, vMotion, vSAN, DRS).
- Skilled in patch management tools such as WSUS and SCCM.
- Working knowledge of scripting (PowerShell, Ansible) and system automation.
- Experience with infrastructure monitoring and alerting tools.
- Familiarity with data center operations and disaster recovery strategies.
Soft Skills & Attributes
- Excellent analytical and troubleshooting skills.
- Strong interpersonal skills; capable of working independently and as part of a team.
- Effective communicator across technical and non-technical stakeholders.
- Resilient and adaptable in a fast-paced environment with strong customer service orientation.
Certifications
- VMware Certified Professional (VCP) and/or Microsoft Certified System Administrator (MCSA) preferred.
- Linux or cloud platform certifications (e.g., AWS, Azure) would be an advantage.
Why Join?
- Opportunity to work on high-impact, national-level payment infrastructure.
- Dynamic and secure environment with continuous learning and growth.
- Collaborative team culture and exposure to enterprise-scale technologies.
Apply now to be part of a critical team that supports the digital backbone of Singapore’s payment ecosystem.