Senior IT Business Analyst

BRC GLOBAL ROLLS PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading company in Singapore is seeking an IT Business Analyst who will translate business goals into technology solutions. The role involves driving end-to-end project delivery, enhancing business processes, and managing stakeholder engagement across geographies. Ideal candidates will possess a degree in IT and 5+ years of relevant experience in business analysis and system implementation, with strong problem-solving capabilities.

Qualifications

• 5+ years in IT business analysis and system implementation.
• Strong experience with SDLC & Agile delivery frameworks.
• Knowledge of SQL and integration concepts.

Responsibilities

• Gather, analyze and formalize user’s business requirements.
• Plan and manage BA tasks across the full SDLC.
• Champions IoT ERP and other cloud solutions.

Skills

Analytical skills

Problem resolution

Change management

Stakeholder engagement

Education

Bachelor's degree in Computer Science

Bachelor's degree in Information Technology

Bachelor's degree in Engineering

Tools

Azure DevOps

Jira

Job description

Location: Singapore | Reports to: Head of Information and Techology

Objective: Translate business objectives into fit-for-purpose technology solutions, driving end-to-end delivery—from discovery to post‑go‑live support—while spearheading the organization’s digital‑transformation roadmap.

Key Responsibilities

Business Analysis & Requirements

· Gather, analyze and formalize user’s business requirements and processes, evaluate on feasibility of implementation and manage the scope of project.

· Produce and maintain artefacts (BRD, gap list, user stories, data/process maps, meeting minutes).

Solution Design & Process Re-engineering

· Analyse “as‑is” processes, design “to‑be” models and recommend optimisation or automation opportunities (Lean / BPMN).

· Evaluate feasibility, effort and ROI of solution options; advise stakeholders on scope trade‑offs.

Project Delivery (SDLC / Agile)

· Plan and manage BA tasks across the full SDLC, using Azure DevOps/Jira or equivalent to track progress.

· Coordinate vendors and internal teams to hit scope, schedule and quality targets.

· Drive defect triage, UAT and production cut‑over.

Application Deployment & Support

· Configure, test and deploy application enhancements, integrations and reports.

· Lead Internal Team and external vendors for software and system development.

· Provide Tier‑2 functional support and user training; troubleshoot incidents to root cause.

· Support and Maintain all organization systems.

Digital Transformation Initiatives

· Champion SaaS ERP and other cloud solutions; work with external partners on green‑field projects, upgrades and integrations.

· Act as product owner / subject‑matter expert for assigned systems, ensuring continuous improvement aligns with strategic goals.

Stakeholder Engagement & Governance

· Build strong relationships with Sales, Marketing, Manufacturing, Finance, Logistics and executive sponsors across multiple geographies.

· Maintain Risks/Assumptions/Issues/Dependencies logs, status reports and steering‑committee packs; escalate risks with data‑driven recommendations.

Required Qualifications

· Bachelor’s degree in Computer Science, Information Technology, Engineering or equivalent.

· 5+ years in IT business analysis and system implementation, including hands‑on project‑management exposure.

· SDLC & Agile delivery frameworks; Azure DevOps or similar ALM tools.

· Strong analytical and problem‑resolution skills; able to work independently and make informed decisions under pressure.

· Change‑management and stakeholder‑influencing capabilities across cultures.

· Application deployment & maintenance best practices.

· Working SQL and integration concepts knowledge.

· Excellent verbal and written English; additional languages advantageous.

Added Advantage

· Lean Six Sigma Green Belt, CBAP, PSM I or similar certification.

· Exposure to end‑to‑end business processes in sales, manufacturing, supply chain or finance.

· Track record in driving RPA / AI‑enabled automation initiatives.