Senior Integration Analyst,

Athenahealth India; Singapore; Remote; SGD 80,000 - 110,000; Full time

Job summary

A leading healthcare technology company seeks a Senior Integration Analyst to manage healthcare data integration projects. The role requires strong communication skills, analytical abilities, and a background in US healthcare. Ideal candidates will have 4-7 years of experience, with fluency in English and a graduate degree in relevant fields. This position supports a collaborative team aimed at enhancing healthcare efficiency.

Benefits

Commuter support

Employee assistance programs

Tuition assistance

Collaborative workspaces

Qualifications

• 4-7 years work experience within US healthcare, preferably in data integration.
• Demonstrated experience identifying and addressing workflow inefficiencies.
• Ability to operate independently and meet deadlines in a fast-paced environment.

Responsibilities

• Manage a high volume of projects and tasks with competing priorities.
• Communicate with clients, vendors and internal stakeholders.
• Diagnose, analyze and resolve issues related to electronic data interchange.

Skills

Fluency in spoken and written English

Excellent analytical and problem-solving skills

Strong communication skills

Excellent customer service skills

Education

Graduate in engineering, science, or commerce

Tools

MS Office

Job description

Senior Integration Analyst, page is loaded

Senior Integration Analyst,

Apply locations Chennai India time type Full time posted on Posted Yesterday job requisition id R13181

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

The Senior Integration Analyst is responsible for supporting workflows and projects aimed at improving the efficiency and growth of athenahealth’s interoperability network or ‘backbone’. This network supports the transmission of various healthcare documents including lab results, imaging results, patient demographics, charges, appointments and prescriptions between athena and a Trading Partner. The Implementation Senior Analyst manages a large queue of projects for new Imports and existing table spaces build out and proactively identifies workflow deficiencies. Additionally, the Senior Analyst will maintain relationships with vendors and work Production Support tasks as assigned.

Responsibilities may include, but are not limited to:

· Project management and Imports, including collector and clinical data;

· Serves as a subject matter expert and assists the team with their questions. Should act as the go-to person for all process related issues.

· Communicating with clients, vendors and internal athena stakeholders to convey Import status and timelines;

· Managing a high volume of projects and tasks with competing priorities;

· Developing a comprehensive understanding of athenahealth’s healthcare transactions and how relationships between teams and their workflows influence complex problem solving.

· Identifying operational inefficiencies and process breakdowns; contributing to the design of solutions to address the same.

· Collaborating with cross-functional teams to develop novel solutions to operations problems.

· Extracting, synthesizing, and analysing data.

· Diagnosing, analysing and resolving issues related to electronic data interchange including but not limited to live lab, imaging, demographic and clinical document interfaces and electronic prescription routing.

· Other duties as assigned by the Imports Operations Manager and PM Operations Manager necessary to help optimize and expand Imports operations.

· Supporting the training and mentoring of new hires.

· Analyses thoroughly and proposes effective solutions for Imports projects and problems.

· Troubleshoots and resolves technical challenges and problems and escalates if necessary. Proposes solutions when problems or issues arise in a project or incident.

Requirements:

· Graduate in engineering, science, or commerce stream.

· Fluency and comfort with both spoken and written English.

· Willingness to work for any shift including IST night shifts.

· Strong communication skills and an ability to effectively engage with members of geographically disparate teams in India and the US.

· Excellent customer service skills and professionalism to effectively manage communication with external parties including US conversion vendors.

· Excellent analytical and problem-solving skills.

· Demonstrated experience identifying and addressing workflow inefficiencies and breakdowns.

· Talent for managing problems through entire lifecycle from identification through resolution.

· Ability to operate independently to execute goals, seeking assistance when needed.

· Proven ability to meet deadlines in a fast-paced environment.

· Mastery of MS Office and the ability and desire to advance one’s technical skill set.

· Personal and professional self-induced drive to succeed.

· Passion for both teaching and learning skills among colleagues.

· Creative and inquisitive demeanour.

· Flexibility to adapt to change in a rapidly expanding company.

· Enthusiasm for working in a collaborative, team setting.

· 4-7 years work experience within US healthcare, preferably in data integration.

About athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture: Our talentedemployees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborativeworkspaces — some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment,full-time. With consistent communication and digital collaboration tools, athenahealthenablesemployees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

Learn more about our culture and benefits here: athenahealth.com/careers

https://www.athenahealth.com/careers/equal-opportunity

United by our mission and driven by our entrepreneurial spirit, our work at athenahealth is collaborative, transformative, and above all, it’s meaningful. Our employees take pride in using technology and data-driven insights to inspire changes that will make the U.S. healthcare system better for everyone, including your friends, family and maybe even you.

Notice to Job Seekers/Job Candidates: Recruitment Fraud Alert

Please be aware of questionable job offers that are not affiliated with athenahealth.

athenahealth has been made aware of unauthorized career opportunities offered by individuals posing as representatives of larger U.S. companies, including athenahealth. The fictitious jobs are advertised on employment-search websites, such as Indeed.com and Craigslist.com, and prospective employees are required to share their personal and financial information (e.g. credit card, bank information), provide copies of their government-issued identification, and/or send money for application fees, processing charges or work permits.

The victims who are told they are "hired" are often instructed to deposit a check (which is later returned as fraudulent) into their own account and to forward overpayment to individuals - usually via wire transfer.

Important information for job seekers:

• athenahealth has a formal application process and we do not request you to interview on a Google Hangout or via text messaging.
• athenahealth will never request money for the opportunity to apply or work for athenahealth.
• athenathealth does not require completion of tax forms, bank account or credit card information as part of the recruiting process.