Senior Inside Sales Representative

World Wide Technology, Inc.; Singapore; On-site; SGD 60,000 - 100,000; Full time

Benefits offered by this job

Health benefits

Job summary

WWT Singapore seeks a sales operations professional to become the primary contact for quoting and order management within assigned accounts. You will respond to requests for quotes and orders, and maintain deep knowledge of accounts and OEM products.

Knowledge of WWT tools and GTM offerings is essential. You will regularly join weekly strategy meetings, participate in key account planning, and leverage promotions to upsell, while mentoring new sales ops staff.

Qualifications

• Bachelor's degree in business/finance or related IT experience
• At least 3 years in IT sales or sales support
• Ability to articulate WWT leadership initiatives
• Capable of independent work or team collaboration
• Strong multitasking across priorities
• Subject matter expert for daily processes
• Knowledge of program budgets and sales cycles
• Proficient with MS Office
• Familiar with WWT internal systems/tools
• Leads and communicates effectively; solves problems
• Willingness to travel as needed

Responsibilities

• Establish yourself as the primary contact for quoting and order management within assigned accounts
• Respond to quotes, orders, product information and tracking within stated timeframes
• Build and maintain knowledge of assigned accounts and OEM products
• Use WWT tools and processes to configure and validate technical configurations
• Understand WWT Go-To-Market strategy and offerings
• Participate in weekly ATC Strategy Meetings (ATSM)
• Participate in key account planning and partner briefings
• Know direct and indirect sources of supply and related quote/order processes
• Leverage promotions and rebates
• Understand partner registration process
• Upsell and attach services to opportunities
• Provide detailed quote and order reports to stakeholders
• Mentor new sales ops staff

Skills

Sales experience

Independent work

Multitasking

Subject matter expert

Budget & sales cycles

MS Office

WWT systems/tools

Leadership

Communication

Problem solving

Willing to travel

Go-to-Market knowledge

Education

B.A., Business/Finance or related field

Job description

Qualifications

• B.A., Business, Finance or other related field or equivalent work experience within the IT industry
• Minimum of 3 years of sales and or sales support experience in the information technology industry
• Must understand and be able to articulate the WWT leadership initiatives.
• Ability to work independently and/or on a team with minimal supervision.
• Ability to manage multiple tasks simultaneously.
• Must be the subject matter expert concerning daily processes and procedures.
• Must understand and be able to articulate the WWT leadership initiatives.
• Knowledge of program and contract specific budget and sales cycles.
• Proficient PC Skills (MS Office Suite)
• Ability to effectively utilize WWT internal systems, tools and processes
• Demonstrated leadership, communication and problem solving skills
• Ability to travel as required meeting team and departmental goals

Responsibilities

• Establishing yourself as the primary point of contact within assigned accounts for all quoting and order management activities
• Accurately respond to customer requirements within the stated time frames (requests for quotes, order processing, product information, order tracking details)
• Proactively build and maintain a strong working knowledge of assigned accounts
• Proactively build and maintain a strong working knowledge of strategic OEM products and services
• In-depth knowledge and use of WWT tools, processes and partner facing applications to build and validate technical configurations
• In-depth knowledge of WWT’s Go-To-Market Strategy and solution offerings
• Consistent participation in weekly ATC Strategy Meetings / Call (ATSM)
• Proactive participation in all key account planning sessions as well as key customer and partner briefings
• Working knowledge of Direct and Indirect sources of supply and associated quote and order processes
• Proactively leverage product promotions and rebate incentives
• Expert knowledge of partner registration process
• Proactively recognize and take necessary action to upsell and or attach services to an existing opportunity
• Proactively provide detailed quote and order management reports to key stakeholders
• Assist, mentor, and onboard new sales ops employees

Personal Attributes

• Ability to build and maintain strong relationships both inside and outside the organization
• Adaptable and flexible: being open to change in response to new information, different or unexpected circumstances, and/or to work in ambiguous situations
• Excellent communication skills
• Strong organizational skills
• Capability to multi-task and respond to change
• Perform duties with accuracy and with strong degree of urgency
• Ability to prioritize and perform work in a timely manner
• Team Player
• A passion for learning and continued education

WWT is an Equal Opportunity Employer

Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.

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