Senior / Guest Service Assistant

ORCHARD RENDEZVOUS HOTEL, SINGAPORE; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A prominent hotel in Singapore is seeking dedicated hospitality staff to provide excellent service to guests. Responsibilities include managing guest interactions, providing assistance, and ensuring smooth operations in the front office. Candidates with a positive attitude and some hospitality experience are encouraged to apply to join a vibrant team in a rewarding environment.

Benefits

Medical

Flexi Leave

Birthday Leave & Vouchers

Annual Health Screening

Insurance Coverage

Qualifications

• Positive attitude with outgoing personality.
• Willing to perform rotating shifts.
• Experience in hospitality preferred.

Responsibilities

• Provide courteous service to guests.
• Liaise with Concierge and Reception on guest matters.
• Handle baggage and transport efficiently.

Skills

Communication

Customer Service

Positive Attitude

Education

PSLE or equivalent

Tools

Opera

Job description

Responsibilities:

• Provide courteous service to guests and responds efficiently and tactfully to complaints, requests and enquiries.
• Liaise closely with Concierge, Reception and the Front Office cashier on guests' arrivals and departures.
• Establish contact (courtesy calls) with guests and render assistance where necessary.
• Ensure efficient and courteous service in baggage and transport handling as well as general enquiries.
• Any other reasonable job tasks as assigned.

Requirements:

• PSLE or equivalent.
• Willing to perform rotating shifts.
• Positive attitude with outgoing personality and good communication skills.
• Experience in hospitality and knowledge of Opera is preferred.

Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.