Senior Fullstack Engineer - AI-Powered Support Systems

GrabTaxi Holdings Pte. Ltd.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Benefits offered by this job

Term Life Insurance

Medical Insurance

GrabFlex benefits

Parental leave

Birthday leave

LASA volunteering leave

Grabber Assistance Programme

Flexible hours

Job summary

Grab is seeking a Senior Software Engineer, Fullstack, to design, build, and operate full‑stack systems for Grab Support Tech Family. You will work on React and TypeScript frontend applications, Golang backend services, APIs, microservices, and support workflows powering Help Centre and related platforms.

You will lead technical designs, break down problems, align stakeholders, and deliver reliable solutions end to end, owning production quality through monitoring and incident response.

Qualifications

• 4+ years of professional software engineering experience with strong full-stack development.

Responsibilities

• Design, build, and maintain full-stack features using React, TypeScript, Golang.
• Lead technical design and implementation for support journeys across platforms.
• Build scalable, reliable microservices and integrate with downstream systems.
• Develop clean frontend experiences for users, agents, and internal teams.
• Collaborate with product, design, data science, QA/SET, and other engineering teams to deliver high-quality solutions.
• Own production readiness, monitoring, incident response, and runbooks.
• Participate in on-call support, incident handling, root cause analysis, and prevention work.
• Use Datadog, Kibana, logs, metrics, and traces to debug production issues.
• Improve testing across unit, integration, and end-to-end layers; contribute to GSTF quality metrics.
• Review code and designs, mentor engineers, and raise engineering quality across the team.

Skills

React & TypeScript frontend

Golang backend

Full-stack development

Distributed systems

API design

Leadership & mentoring

Testing practices

Debugging

Tools

Datadog

Kibana

Telemetry & monitoring tools

Job description

Grab is seeking a Senior Software Engineer, Fullstack, to design, build, and operate full‑stack systems for Grab Support Tech Family. You will work on React and TypeScript frontend applications, Golang backend services, APIs, microservices, and support workflows powering Help Centre and related platforms.

You will lead technical designs, break down problems, align stakeholders, and deliver reliable solutions end to end, owning production quality through monitoring and incident response.