Senior Freight Associate

FairPrice Group; Singapore; On-site; SGD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a skilled Import & Export Operations Coordinator to manage logistics and ensure compliance with Singaporean regulations. In this dynamic role, you will oversee the end-to-end process of shipments, liaising with trucking companies and customs to ensure timely deliveries. Your expertise in freight operations and customs regulations will be crucial in navigating challenges and maintaining high customer satisfaction. Join a forward-thinking company that values your problem-solving skills and attention to detail in a fast-paced environment.

Qualifications

• 4-5 years of experience in freight operation or logistics coordination.
• Knowledge of Singapore's customs regulations and permit requirements.

Responsibilities

• Coordinate end-to-end import/export shipments and ensure compliance.
• Maintain shipping documentation and serve as primary contact for stakeholders.

Skills

Logistics Coordination

Customs Regulations Knowledge

Freight Operations

Problem Solving

Customer Service

Education

Diploma in Logistics

Degree in Supply Chain Management

Tools

TradeWeb

Microsoft Office Suite

Job description

Job Description

Import & Export Operations:

• Coordinate and manage the end-to-end process for import and export shipments, including trucking, customs clearance, and billing.
• Liaise with trucking companies to arrange timely transportation of goods in compliance with scheduled timelines.
• Monitor cargo movement and status to ensure on-time delivery and resolve any issues that may arise during transit.
• Handling freight booking and operation
• Coordinate the cross border trucking operations
• Permit & Regulatory Compliance:
• Ensure all necessary permits, licenses, and regulatory documents are obtained for the import and export of goods by Singaporean laws.
• Prepare and submit import/export documentation to Singapore Customs for clearance.
• Stay updated on changes in local and international trade regulations, ensuring full compliance with import/export rules and guidelines.
  
  

Documentation And Record-Keeping

• Maintain all shipping-related documentation such as bills of lading, invoices, packing lists, and customs declarations.
• Ensure the accurate tracking of all shipments and permits, keeping records updated and easily accessible for audits and reporting purposes.
• Communication and Coordination:
• Serve as the primary point of contact between internal teams, trucking companies, customers, and other third-party service providers.
  
  

Problem Solving & Issue Resolution

• Troubleshoot and resolve issues related to delayed shipments, customs clearance delays, or any transportation-related concerns.
• Provide solutions for any discrepancies in documentation or permits.
  
  

Customer Service

• Provide timely updates to customers and internal stakeholders regarding shipment status, clearance, and delivery schedules.
• Respond to inquiries from clients and internal teams promptly, ensuring high levels of service and satisfaction.
• Handling customer or operation-related issue escalation
  
  

Job Requirements

• Diploma or degree in Logistics, Supply Chain Management, Business, or a related field.
• Singapore Customs competency test for declarants is a plus
• At least 4-5 years of experience in freight operation, import/export, or logistics coordination, preferably in the FMCG industry
• Knowledge of Singapore’s customs regulations and permit requirements for importing/exporting goods.
• Familiarity with the processes for trucking, freight forwarding, and supply chain management.
• Proficient in using Singapore Customs electronic clearance systems, e.g, TradeWeb and Microsoft Office Suite (Excel, Word, etc.).
• Strong organizational skills, attention to detail, and ability to manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and in a fast-paced environment.
  
  

Others

• Work location: 37 Joo Koon Circle