Senior / Facilities Technician

Accor Hotels; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

A renowned hotel seeks a Senior Facilities Technician to oversee engineering operations, ensuring a safe and comfortable experience for guests. Responsibilities include operating essential equipment, maintaining facilities, and responding to technical requests. The ideal candidate has a Nitec in facilities maintenance or related fields, with strong communication skills and a commitment to service excellence.

Benefits

Duty Meals provided

Colleagues’ Discount at Accor Hotels

Flexible Benefit options

Medical and Wellness Benefits

Comprehensive Insurance Coverage

Career Development Opportunities

Qualifications

• Minimum of 1 year relevant experience required.
• Good working knowledge of Microsoft Office.

Responsibilities

• Operates equipment for hotel operations including heating, water supply, and audiovisual support.
• Rectifies equipment breakdowns and conducts preventive maintenance.
• Patrols hotel grounds to ensure safety and operational standards.

Skills

Detailed Engineering knowledge

Service oriented professionalism

Great communicator

Planning ahead

Responsive to change within the team

Multicultural awareness

Education

Nitec Certificate in Building Facilities Maintenance

Nitec in Electrical / Electronics

Nitec in Air conditioning servicing and/or Plumbing

Tools

Microsoft Office

Job description

Job Description

The Senior / Facilities Technician is responsible for daily engineering sections to support the hotel operations.

Primary Responsibilities

Daily Engineering Operations

• Operates the equipment to deliver a comfortable room temperature to hotel areas.
• Operates the equipment to deliver clean water to the respective services in the hotel.
• Operates the equipment to deliver hot water to the respective services in the hotel as required.
• Operates the equipment to deliver clear and sharp images from the television and satellites equipment to hotel guest suites as required.
• Operates the equipment to deliver audio visual support to the hotel event as required.
• Assists and supports the emergency operations team during an emergency and a crisis in a timely and efficient manner.

Shift Operations

• Rectifies equipment and facilities breakdown as required.
• Replaces faulty components / lighting bulbs as required.
• Responds to requests relating to technical issues from hotel patrons in a timely and efficient manner.
• Collects daily utilities meter readings and verify plant / equipment are in proper operations as required.
• Patrols hotel grounds to verify fire and safety risk as required.
• Patrols hotel grounds to verify all lightings on hotel grounds operate within the preset timings as required.

Plant and Facilities Services

• Operates plant facilities to support every aspect of hotel operations in a timely and efficient manner.
• Preventive maintenance.
• Rectifies / Repairs damaged furniture to the highest quality level and in a timely manner.
• Rectifies / Paints defective building surfaces to the highest quality level and in a timely manner.

Other Responsibilities

• Operates the hotel elevators and dumbwaiters as required.
• Operates the hotel swimming pool and water fountains as required.
• Operates the hotel fire protection services as required.
• Operates the hotel drainage and sanitary system as required.
• Operates the hotel television and satellites system as required.
• Operates the hotel public music system as required.
• Operates the hotel lightings and dimming system as required.

Involvement In Wider Job Function Actions/Relationships

• Upholds Accor Values of Guest Passion, Sustainable Performance, Spirit of Conquest, Innovation, Trust and Respect, in the execution of all duties and responsibilities.
• Participates and supports sustainability in Corporate initiatives and programmes such as Corporate Social Responsibility, Diversity and Inclusion.
• Performs any other duties and responsibilities that may be assigned.

Qualifications

Candidate Profile

Knowledge and Experience

• Nitec Certificate in Building Facilities Maintenance, Electrical / Electronics, Air conditioning servicing and/or Plumbing.
• Minimum of 1 year of relevant experience.
• Good working knowledge of Microsoft Office.

Competencies

• Detailed Engineering knowledge.
• Planning ahead.
• Great communicator.
• Ability to communicate with all levels of colleagues.
• Service oriented professionalism.
• Ability to contribute in a team environment.
• Multicultural awareness to work with colleagues from diverse cultures.
• Responsive to change within the team.
• Sense of urgency and able to set priorities.

Additional Information

Benefits of Joining Raffles Hotel Singapore

• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.