Senior / Facilities Technician

Raffles Hotel Singapore; Singapore; On-site; SGD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Facilities Technician to ensure smooth daily operations within the hotel. This role involves operating essential equipment, maintaining facilities, and providing technical support to enhance guest experiences. The ideal candidate will possess a Nitec Certificate in relevant fields and have a year of experience. Join a dynamic team that values guest passion and sustainability, while enjoying a 5-day work week, comprehensive insurance, and opportunities for career growth. If you are service-oriented and thrive in a multicultural environment, this position is perfect for you.

Benefits

5-day Work Week

Duty Meals provided

Colleagues’ Discount at Accor Hotels

Flexible Benefits

Medical and Wellness Benefits

Comprehensive Insurance Coverage

Career Development Opportunities

Holistic Learning Opportunities

Qualifications

• Minimum of 1 year of relevant experience in facilities maintenance.
• Nitec Certificate in relevant fields required.

Responsibilities

• Operates and maintains hotel facilities and equipment efficiently.
• Responds to technical issues and conducts preventive maintenance.
• Patrols hotel grounds for safety and equipment functionality.

Skills

Detailed Engineering knowledge

Communication Skills

Service oriented professionalism

Planning

Multicultural awareness

Education

Nitec Certificate in Building Facilities Maintenance

Nitec Certificate in Electrical / Electronics

Nitec Certificate in Air Conditioning Servicing

Nitec Certificate in Plumbing

Tools

Microsoft Office

Job description

The Facilities Technician is responsible for daily engineering sections to support the hotel operations.

Primary Responsibilities

Daily Engineering Operations

• Operates the equipment to deliver a comfortable room temperature to hotel areas.
• Operates the equipment to deliver clean water to the respective services in the hotel.
• Operates the equipment to deliver hot water to the respective services in the hotel as required.
• Operates the equipment to deliver clear and sharp images from the television and satellites equipment to hotel guest suites as required.
• Operates the equipment to deliver audio visual support to the hotel event as required.
• Assists and supports the emergency operations team during an emergency and a crisis in a timely and efficient manner.

Shift Operations

• Rectifies equipment and facilities breakdown as required.
• Replaces faulty components / lighting bulbs as required.
• Responds to requests relating to technical issues from hotel patrons in a timely and efficient manner.
• Collects daily utilities meter readings and verifies plant / equipment are in proper operations as required.
• Patrols hotel grounds to verify fire and safety risk as required.
• Patrols hotel grounds to verify all lightings on hotel grounds operate within the preset timings as required.

Plant and Facilities Services

• Operates plant facilities to support every aspect of hotel operations in a timely and efficient manner.
• Conducts preventive maintenance.
• Rectifies / repairs damaged furniture to the highest quality level and in a timely manner.
• Rectifies / paints defective building surfaces to the highest quality level and in a timely manner.

Other Responsibilities

• Operates the hotel elevators and dumbwaiters as required.
• Operates the hotel swimming pool and water fountains as required.
• Operates the hotel fire protection services as required.
• Operates the hotel drainage and sanitary system as required.
• Operates the hotel television and satellites system as required.
• Operates the hotel public music system as required.
• Operates the hotel lightings and dimming system as required.

Involvement In Wider Job Function Actions/Relationships

• Upholds Accor Values of Guest Passion, Sustainable Performance, Spirit of Conquest, Innovation, Trust and Respect, in the execution of all duties and responsibilities.
• Participates and supports sustainability in Corporate initiatives and programmes such as Planet 21 – Corporate Social Responsibility, Diversity and Inclusion.
• Performs any other duties and responsibilities that may be assigned.

Candidate Profile

Knowledge and Experience

• Nitec Certificate in Building Facilities Maintenance, Electrical / Electronics, Air conditioning servicing and/or Plumbing.
• Minimum of 1 year of relevant experience.
• Good working knowledge of Microsoft Office.

Competencies

• Detailed Engineering knowledge.
• Planning ahead.
• Great communicator.
• Ability to communicate with all levels of colleagues.
• Service oriented professionalism.
• Ability to contribute in a team environment.
• Multicultural awareness to work with colleagues from diverse cultures.
• Responsive to change within the team.
• Sense of urgency and able to set priorities.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.