Senior Expansion Sales Specialist

Deltek, Inc.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading software solutions provider seeks an Expansion Sales Specialist to enhance customer relationships and drive revenue growth. The ideal candidate will leverage their SaaS sales experience to develop strategies for upselling and cross-selling, ensuring customer satisfaction and ROI. This role is critical for achieving ambitious expansion targets and fostering long-term client partnerships.

Qualifications

• Minimum 2-5 years of experience in SaaS sales or account management.
• Proven track record of meeting or exceeding sales targets.
• Ability to identify product solutions for customer needs.

Responsibilities

• Identify and pursue upsell and cross-sell opportunities within the existing customer portfolio.
• Meet or exceed monthly and quarterly expansion revenue targets.
• Utilize data to refine sales strategies.

Skills

Consultative selling

Negotiation

Relationship building

Analytical mindset

Tools

Salesforce

HubSpot

Job description

Company Overview

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from our diverse employees who are united by a passion for learning, growing, and making a difference. At Deltek, we foster a balanced, values-driven environment where every employee feels included and empowered. Our core values are reflected daily in our culture, which has been recognized globally, including awards such as America's Best Midsize Employers by Forbes and a Best Place to Work by Glassdoor.

Business Summary

The Deltek Global Sales team is passionate about empowering project-based businesses to succeed. We focus on customer needs and strive to deliver exceptional experiences. We are seeking an enthusiastic, motivated professional to join our collaborative team and help drive project success for our clients.

Position Responsibilities

Job Summary

We are looking for a results-driven and customer-centric Expansion Sales Specialist to join our team. This role focuses on increasing revenue through upselling and cross-selling to our existing customers. The ideal candidate will have a strong understanding of SaaS sales cycles, customer relationship management, and consultative selling.

Key Responsibilities

1. Identify and pursue upsell and cross-sell opportunities within the existing customer portfolio.
2. Build relationships with key stakeholders to understand their evolving business needs.
3. Develop and execute tailored expansion strategies for customer segments.
4. Suggest product enhancements or additional modules to improve customer ROI and satisfaction.
5. Present product features and benefits clearly, focusing on ROI and customer impact.
6. Meet or exceed monthly and quarterly expansion revenue targets.
7. Manage pipeline using CRM tools such as Salesforce or HubSpot.
8. Utilize data and customer feedback to refine sales strategies.

Qualifications & Requirements

• Minimum 2-5 years of experience in SaaS sales or account management.
• Proven track record of meeting or exceeding sales targets.
• Ability to identify and map product solutions to customer needs.
• Strong consultative selling, negotiation, and relationship-building skills.
• Proficiency in CRM systems, especially Salesforce.
• Analytical mindset with the ability to leverage data for insights.

Preferred Qualifications

• Experience selling B2B SaaS solutions in FinTech, HRTech, or MarTech sectors.
• Knowledge of Customer Success and Product-Led Growth models.
• Experience collaborating with product teams to shape offerings.
• Experience working with North American clients.

Travel Requirements

Travel may be required based on client needs and company policies.