Senior/ Executive, SingHealth Staff Protection Office

Singapore National Eye Centre; Singapore; On-site; SGD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Senior/Executive for their Staff Protection Office. This role involves serving as the key contact for handling incidents of abuse or harassment, ensuring effective incident response policies, and providing comprehensive support to frontline staff. You will lead initiatives to promote safety and protect staff while managing reporting processes and preparing detailed reports for management. If you have a passion for enhancing workplace safety and a background in healthcare, this opportunity is perfect for you.

Qualifications

• Bachelor's degree in any discipline required.
• Experience in healthcare and patient care operations is advantageous.

Responsibilities

• Manage immediate responses to incidents and oversee reporting processes.
• Coordinate post-incident management strategies and implement SOPs.

Skills

Organisational Skills

Analytical Skills

Coordination Skills

Education

Bachelor’s Degree

Job description

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Senior/ Executive, SingHealth Staff Protection Office

Job Category: Administration

Posting Date: 8 May 2025

We are looking for a dedicated Senior/Executive to join our SingHealth Staff Protection Office. Reporting directly to the Chief Operating Officer (Workplace Safety), you will serve as the key point of contact for SingHealth institutions, providing guidance and support in handling incidents of abuse or harassment involving patients and their next of kin.

In this role, you will work closely with frontline staff to ensure that all policies related to incident response are both effective and relevant. Your responsibilities will include managing immediate responses to incidents, overseeing reporting processes, and coordinating post-incident management strategies. You will also play a pivotal role in cascading and implementing Standard Operating Procedures (SOPs) across institutions and preparing comprehensive reports to support management decision-making.

As part of the team, you will lead the implementation of the Staff Protection Programme, which is focused on promoting safety, preventing incidents, and protecting staff. Additionally, you will provide secretariat and administrative support to the Staff Protection Council, drive initiatives to enhance staff protection strategies, and take on special projects as needed.

Requirements

• Bachelor’s Degree in any discipline
• Relevant experience in the healthcare industry and patient care operations will be advantageous
• Good organisational skills with the ability to perform analytical and coordination work