Senior/ Executive, Sales Support (Stellar Ace)

SMRT Corporation, Ltd.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

SMRT Corporation Ltd in Singapore seeks a result‑driven professional to maximise client retention and support the sales team in driving incremental revenue growth. You will collaborate with clients to align media strategies with objectives, develop tailored implementation plans, and analyze campaigns to optimize results.

This role emphasizes strong communication, organization, and a client‑focused mindset in a fast‑paced environment.

Qualifications

• Minimum of 2 years of experience in media advertising or account management preferably.
• Strong client management and presentation skills are important for this role.
• We value self-motivated individuals who can embrace ambiguity and adapt to change while thriving in a fast-paced environment.

Responsibilities

• Support client retention and growth initiatives.
• Create and manage sales proposals in support of the sales team.
• Collaborate with clients to align media strategies with objectives and marketing efforts.
• Tailor implementation strategies for clients, focusing on media weights, placements, and buying parameters.
• Analyze and evaluate media proposals, including audience analysis and cost assessment.
• Compile post-campaign reports detailing KPI performance and campaign effectiveness.
• Follow-up on opportunities to drive incremental sales from media agencies or direct advertisers.
• Support presentations and build compelling storylines for campaign proposals.

Skills

Media advertising

Account management

Presentation

Client management

Organization

Job description

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Job Purpose

In this role, the candidate is responsible for maximising client retention and support sales team in driving incremental revenue growth.

Responsibilities

SUPPORT CLIENT RETENTION

• Responsible for creating and managing sales proposals in support of the sales team, ensuring alignment with client needs and company standards.
• Collaborate with clients to explore how media strategies can effectively align with their objectives and support the broader challenges affecting their businesses and marketing efforts.
• Provide thoughtful insights when discussing client briefs, encourage exploration of alternative approaches that may more effectively fulfil their marketing objectives.
• Develop the ability to tailor implementation strategies for clients, focusing on optimal media weights, placements, and buying parameters that align with their goals
• Develop the ability to analyse and evaluate media proposals independently, applying key principles of the buying process, including audience analysis, cost assessment, and the tracking and optimization of results.
• Compile comprehensive post-campaign reports that detail performance against planned KPIs, expenditures, communication goals, and campaign effectiveness, along with insights and thoughtful recommendations for future initiatives.
• Follow-up on opportunities to drive incremental sales either from media agencies or direct advertisers.
• Support presentations and build a storyline to present campaign proposals.
• Sales focused and customer-oriented to drive revenue growth.

Qualifications & Work Experience

• Ideally, candidates will have a minimum of 2 years of experience in media advertising or account management will be preferred.
• We encourage recent graduates who are passionate about the media industry to consider applying.
• Strong client management and presentation skills are important for this role.
• We value self-motivated individuals who can embrace ambiguity and adapt to change while thriving in a fast-paced environment.
• A proven ability to meet deadlines and successfully manage multiple projects, along with strong organizational skills, is preferred.
• Effective engagement and communication with both internal and external stakeholders are essential.
• Approach conflicts with a constructive and open-minded perspective, recognizing them as valuable opportunities for growth.
• Respond to situations with flexibility and a commitment to finding resolutions that are fair and equitable for all parties involved.
  

About SMRT Corporation

SMRT Corporation Ltd (SMRT) is a public transport services provider. Our primary business is to manage and operate train services on the North-South Line, theEast-West Line, the Circle Line, the new Thomson East-Coast Line and the Bukit Panjang Light Rail Transit. This is complemented by our bus, taxi and private hire vehicle services.

An exciting and rewarding career is waiting for you at SMRT. Join us and embark on a journey that matters. You Matter – we take care of you and your well-being. Your Work Matters – your ideas and contributions work towards building the future of our transport system and create positive impacts to the community. Your Development Matters – we offer diverse careers and learning opportunities for our people to grow you to the fullest of your potential.

Come onboard the SMRT journey today.

Vision
Moving People. Enhancing Lifestyles

Core Values
Respect, Integrity, Safety & Service, Excellence