Senior/ Executive - Sales Operation Support

Raffles Medical Group Ltd; Singapore; On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated professional to oversee management reporting and client relations. In this pivotal role, you will ensure smooth workflows and high service levels for corporate clients while coordinating with various departments. Your expertise in finance and reporting will be crucial as you develop standard operating protocols and train new staff. This position offers a unique opportunity to contribute to business development initiatives and enhance client satisfaction. If you have a passion for finance and client service, this role is perfect for you.

Qualifications

• 5+ years of relevant experience in management reporting and finance.
• Degree in Accountancy or Finance is required.

Responsibilities

• Manage reporting and client requests efficiently.
• Coordinate with stakeholders to ensure high service levels.

Skills

Management Reporting

Report Analysis

Client Communication

Team Coordination

Training and Induction

Education

Degree in Accountancy

Degree in Finance

Job description

Job Responsibilities:

• Management reporting & report analysis.

• Attending to day-to-day corporate client requests, medical report handling and appointment bookings.

• Acts as a liaison to ensure smooth workflows between departments.

• Coordination with internal stakeholders ensuring high service levels for corporate clients through active communication with relevant departments.

• Attending to feedback and client and ensure there is follow-up.

• Developing and revising standard operating protocols and workflows within the department.

• Conduct induction and training sessions for new staff, maintaining up-to-date training records

• Screening and identifying new tender opportunities to support business development initiatives.

Job Requirements:

• Degree in Accountancy / Finance or equivalent

• Minimum 5 years of relevant experience

We regret that only shortlisted candidates will be notified.