Senior/ Executive, Process Transformation and Improvement

SingHealth Community Hospitals; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading healthcare organization is seeking a dynamic Senior/Executive to drive innovation and transformation in care processes. You will lead quality improvement initiatives across community hospitals, contributing to healthcare excellence. If you have a Bachelor’s degree and project management experience, apply now to join a dedicated team focused on enhancing patient care and outcomes.

Qualifications

• Bachelor's degree required.
• Experience in project management and quality improvement methodologies.
• Excellent interpersonal and analytical skills essential.

Responsibilities

• Lead and support quality improvement projects.
• Coordinate QI activities and maintain project systems.
• Facilitate workshops and trainings in quality improvement methodologies.

Skills

Project Management

Quality Improvement Principles

Interpersonal Skills

Analytical Skills

Presentation Skills

Written Communication

Education

Bachelor's degree in any discipline

Job description

Company description:

About SingHealth Community Hospitals
SingHealth Community Hospitals (SCH) comprises of Sengkang Community Hospital and Outram Community Hospital. Being Singapore's only cluster of community hospitals, we aim to deliver a seamless and integrated care path for patients requiring sub-acute care, rehabilitation and palliative care.

Our community hospitals are poised to set standards in care, exchange best practices and strengthen collaborations with our healthcare and community partners.

A Member of SingHealth Regional Health System
SCH is under the SingHealth Regional Health System (RHS) and is supported by the medical expertise and research capabilities of the SingHealth-Duke NUS Academic Medical Centre.

Job description:

We are seeking a dynamic Senior/Executive to join our Process Transformation and Improvement (PTI) team under Organisation Planning and Performance (OPP). You will play a crucial role in driving innovation and transformation in care and work processes. This position offers an exciting opportunity to contribute to healthcare excellence across our HQ and three Community Hospitals.

Reporting to the PTI Manager, you will lead and support the facilitation of quality improvement (QI) projects, drive QI trainings, and coordinate QI activities at SCH. You may also oversee secretariat duties for various SCH's workgroups and platforms.

You will work closely with stakeholders to achieve established goals through good project management and the application of suitable methodologies and tools i.e. QI methodologies - PDSA, Lean, Six Sigma, etc. You will facilitate QI projects - including timely monitoring and updates on follow-up actions, and to teach and support QI related workshops.

You will assist the Manager to maintain the systems and governance of all QI projects in SCH. This includes manaing the QI project cycle, which emcompasses project registration, in-progress reviews, project completion, rewards disbursement, project sustainability and participation in competition or conferences.

You will support the Manager to drive and promote QI initiatives through events and publicity, support the QI Domain champions and QI Trainers and Facilitators to drive QI projects uptake and staff training.

You will maintain good relationships with internal and external partners and stakeholders. You will maintain the highest standards of confidentiality in handling all information and data.

Requirements

• Bachelor's degree in any discipline
• Experience in project management and use of quality improvement principles and methodologies
• Excellent interpersonal skills and analytical skills
• Good presentation skills and ability to write well