Senior / Executive, Outpatient Clinic Operations (Systems and Training)

Singapore National Eye Centre; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic individual for the role of Senior/Executive in Outpatient Clinic Operations. This position involves ensuring operational efficiency and providing support for outpatient systems to enhance service delivery for patients. You will collaborate with the IT department and stakeholders on system enhancements while developing training materials and conducting training sessions. If you are self-directed, resourceful, and possess strong communication and project management skills, this is an exciting opportunity to make a difference in healthcare operations.

Qualifications

• Degree with at least 2 years of experience in healthcare operations.
• Strong interpersonal, communication, and project management skills.

Responsibilities

• Ensure operational efficiency from a systems perspective.
• Develop training materials and conduct training on outpatient systems.

Skills

Interpersonal Skills

Communication Skills

Project Management

Systems Design Thinking

Education

Degree

Job description

Senior / Executive, Outpatient Clinic Operations (Systems and Training)

Job Category: Ancillary

Posting Date: 26 Mar 2025

You will ensure overall clinic operational efficiency from a systems perspective. You will provide support and handle feedback pertaining to outpatient systems to achieve a seamless, hassle-free service delivery for our patients. You will also liaise with the Information Technology department and collaborate with both internal and external stakeholders on systems enhancement projects at the Ministry, SingHealth cluster, hospital, or department level. In addition, you will develop training materials and conduct training on the use of outpatient business systems for the department.

Requirements

• Degree with at least 2 years of experience
• Experience in healthcare operations will be advantageous
• Strong interpersonal and communication skills
• Good project management skills with the ability to adopt systems design thinking
• Self-directed and independent with the ability to work under tight timelines
• Excellent team player who is resourceful and meticulous