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Senior / Executive, Outpatient Clinic Operations (Systems and Training)

Sengkang General Hospital Pte. Ltd.

Singapore

On-site

SGD 60,000 - 80,000

Full time

30+ days ago

Job summary

An established industry player is seeking a dedicated professional to enhance clinic operational efficiency through effective systems management. This role involves supporting outpatient systems, liaising with IT, and collaborating with stakeholders for system enhancements. You will also develop training materials and conduct training sessions to ensure seamless service delivery for patients. If you possess strong interpersonal skills, project management abilities, and a passion for healthcare operations, this is a fantastic opportunity to make a meaningful impact in a dynamic environment.

Qualifications

  • Degree with at least 2 years of experience in healthcare operations.
  • Strong interpersonal and communication skills are essential.

Responsibilities

  • Ensure overall clinic operational efficiency from a systems perspective.
  • Liaise with IT and collaborate on systems enhancement projects.

Skills

Interpersonal Skills
Communication Skills
Project Management
Systems Design Thinking
Self-directed
Team Player

Education

Degree

Job description

You will ensure overall clinic operational efficiency from a systems perspective. You will provide support and handle feedback pertaining to outpatient systems to achieve a seamless, hassle-free service delivery for our patients. You will also liaise with Information Technology department and collaborate with both internal and external stakeholders on systems enhancement projects at the Ministry, SingHealth cluster, hospital or department level. In addition, you will develop training materials and conduct training on the use of outpatient business systems for the department.

Requirements

  • Degree with at least 2 years of experience
  • Experience in healthcare operations will be advantageous
  • Strong interpersonal and communication skills
  • Good project management skills with ability to adopt systems design thinking
  • Self-directed and independent with ability to work under tight timelines
  • Excellent team player who is resourceful and meticulous
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