Senior / Executive, Outpatient Clinic Operations (Systems and Training)

Singapore General Hospital; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading healthcare provider is seeking a candidate to ensure operational efficiency in outpatient systems. Responsibilities include supporting outpatient service delivery, collaborating on system enhancements, and conducting training. This role calls for a degree holder with 2 years of experience, strong interpersonal and project management skills.

Qualifications

• Degree with at least 2 years of experience.
• Experience in healthcare operations will be advantageous.
• Excellent team player who is resourceful and meticulous.

Responsibilities

• Ensure overall clinic operational efficiency from a systems perspective.
• Handle feedback pertaining to outpatient systems for seamless service delivery.
• Develop training materials and conduct training on outpatient business systems.

Skills

Interpersonal skills

Communication skills

Project management

Systems design thinking

Resourcefulness

Meticulousness

Education

Degree

Job description

You will ensure overall clinic operational efficiency from a systems perspective. You will provide support and handle feedback pertaining to outpatient systems to achieve a seamless, hassle-free service delivery for our patients. You will also liaise with Information Technology department and collaborate with both internal and external stakeholders on systems enhancement projects at the Ministry, SingHealth cluster, hospital or department level. In addition, you will develop training materials and conduct training on the use of outpatient business systems for the department.

Requirements

• Degree with at least 2 years of experience
• Experience in healthcare operations will be advantageous
• Strong interpersonal and communication skills
• Good project management skills with ability to adopt systems design thinking
• Self-directed and independent with ability to work under tight timelines
• Excellent team player who is resourceful and meticulous