Senior/Executive, Outpatient Clinic Operations (Strategic Operations & Planning)

Singapore General Hospital; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

Singapore General Hospital seeks a candidate for a performance management role, focusing on KPI monitoring, data analysis, and quality improvement projects. Applicants should possess a degree and four years of experience in healthcare operations, showcasing strong data analytical and project management skills.

Qualifications

• 4 years of working experience, preferably in healthcare operations.
• Self-directed and independent with the ability to work under tight timelines.
• An excellent team player who is resourceful and meticulous.

Responsibilities

• Support department performance management activities through KPI monitoring.
• Assist in ad-hoc data analysis for outpatient clinic operations.
• Facilitate quality improvement projects and involve in business continuity planning.

Skills

Data Analytical Skills

Interpersonal Skills

Communication Skills

Project Management Skills

Education

Degree in any discipline

Job description

You will be responsible in supporting the department in performance management-related activities which includes the regular monitoring and reporting of Key Performance Indicators (KPIs) as well as the interpretation and presentation of key trends to Senior Management. You will assist in ad-hoc data analysis for outpatient clinic operations and support in the facilitation of quality improvement projects. In addition, you will be involved in other Department-level roles such as business continuity planning (BCP), risk assessment and civil emergency planning.

Requirements

· Degree in any discipline with 4 years’ working experience, preferably in healthcare operations

· Strong data analytical skills

· Strong interpersonal and communication skills

· Strong project management skills

· Self-directed and independent with the ability to work under tight timelines

· An excellent team player who is resourceful and meticulous