Senior/Executive, Outpatient Clinic Operations (Strategic Operations & Planning)

Sengkang General Hospital Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated professional to support performance management and quality improvement projects. This role involves monitoring key performance indicators, conducting data analysis, and facilitating business continuity planning. Ideal candidates will possess strong analytical, interpersonal, and project management skills, with a proven ability to work independently and collaboratively in a fast-paced environment. Join a team committed to enhancing healthcare operations and making a meaningful impact in the community.

Qualifications

• 4 years of experience in healthcare operations preferred.
• Ability to work independently and under tight timelines.

Responsibilities

• Support performance management activities and monitor KPIs.
• Assist in data analysis for outpatient clinic operations.

Skills

Data Analytical Skills

Interpersonal Skills

Communication Skills

Project Management Skills

Education

Degree in any discipline

Job description

You will be responsible in supporting the department in performance management-related activities which includes the regular monitoring and reporting of Key Performance Indicators (KPIs) as well as the interpretation and presentation of key trends to Senior Management. You will assist in ad-hoc data analysis for outpatient clinic operations and support in the facilitation of quality improvement projects. In addition, you will be involved in other Department-level roles such as business continuity planning (BCP), risk assessment and civil emergency planning.

Requirements

1. Degree in any discipline with 4 years’ working experience, preferably in healthcare operations
2. Strong data analytical skills
3. Strong interpersonal and communication skills
4. Strong project management skills
5. Self-directed and independent with the ability to work under tight timelines
6. An excellent team player who is resourceful and meticulous