Senior/Executive, Outpatient Clinic Operations (Strategic Operations & Planning)

Singapore General Hospital; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading healthcare provider in Singapore is seeking an experienced professional to support performance management activities. You will monitor Key Performance Indicators (KPIs), assist in data analysis for outpatient operations, and participate in quality improvement projects. Strong analytical, interpersonal, and project management skills are essential. This position requires 4 years of relevant experience and offers a dynamic work environment.

Qualifications

• 4 years working experience, preferably in healthcare operations.
• Ability to work under tight timelines.
• Resourceful and meticulous.

Responsibilities

• Monitor and report Key Performance Indicators (KPIs) to Senior Management.
• Assist in ad-hoc data analysis for outpatient clinic operations.
• Support quality improvement projects.
• Participate in business continuity planning and risk assessment.

Skills

Data analytical skills

Interpersonal skills

Communication skills

Project management skills

Team player

Education

Degree in any discipline

Job description

Overview

You will be responsible in supporting the department in performance management-related activities which includes the regular monitoring and reporting of Key Performance Indicators (KPIs) as well as the interpretation and presentation of key trends to Senior Management. You will assist in ad-hoc data analysis for outpatient clinic operations and support in the facilitation of quality improvement projects. In addition, you will be involved in other Department-level roles such as business continuity planning (BCP), risk assessment and civil emergency planning.

Responsibilities

• Monitor and report Key Performance Indicators (KPIs) and interpret/present key trends to Senior Management.
• Assist in ad-hoc data analysis for outpatient clinic operations.
• Support in the facilitation of quality improvement projects.
• Participate in department-level roles such as business continuity planning (BCP), risk assessment and civil emergency planning.

Qualifications

• Degree in any discipline with 4 years’ working experience, preferably in healthcare operations.
• Strong data analytical skills.
• Strong interpersonal and communication skills.
• Strong project management skills.
• Self-directed and independent with the ability to work under tight timelines.
• An excellent team player who is resourceful and meticulous.