Senior Executive (operations and customer support-Manager's Assistant

HILLTECHS PACKAGING INDUSTRY PRIVATE LIMITED; Singapore; On-site; SGD 60,000 - 84,000; Full time

Job summary

HILLTECHS PACKAGING INDUSTRY PRIVATE LIMITED is looking for an experienced Executive to oversee daily operations and boost productivity. The successful candidate will improve performance metrics and lead operational excellence across various departments, working closely with the Operations Manager.

Benefits

5-day work week

Phone reimbursement

Variable bonus and AWS

Dental benefits

Company retreat

Attendant incentives

Qualifications

• Minimum 3 years of experience in a similar operational role.
• Experience in operational customer support.

Responsibilities

• Manage and optimize day-to-day operations.
• Develop strategies to improve productivity and efficiency.
• Monitor performance metrics and prepare reports.

Skills

Leadership

Organizational skills

Communication

Problem-solving

Education

Diploma or higher qualification

Job description

We are seeking an experienced Executive to oversee daily operations, improve performance, and ensure operational excellence across departments.

Key Responsibilities

1. Manage and optimize day-to-day operations.
2. Develop strategies to improve productivity and efficiency.
3. Monitor performance metrics and prepare reports.
4. Manage customer order and purchase workflows with the team.
5. Support and assist the Operations Manager in leading the team and coordinating inter-departmental workflows.

Qualifications:

• Experience in operational customer support or a similar role.
• Minimum 3 years of experience in a similar role.
• Strong leadership and organizational skills.
• Excellent communication and problem-solving skills.
• Diploma or higher qualification preferred.

Benefits

• 5-day work week
• Phone reimbursement
• Variable bonus and AWS
• Dental benefits
• Company retreat
• Attendant incentives

Please send your resume to [e-mail].