Senior / Executive, Office of Improvement Science

Singapore National Eye Centre; Singapore; On-site; SGD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a motivated individual to join the Office of Improvement Science. This role offers a unique opportunity to be part of a transformative journey towards value-based healthcare. You will facilitate improvement projects, collaborate with healthcare stakeholders, and support data analysis and training initiatives. With a focus on enhancing care processes, this position allows you to contribute significantly to the hospital's goals of achieving sustainable excellence. If you're passionate about making a difference in healthcare and possess strong analytical and problem-solving skills, this opportunity is perfect for you.

Qualifications

• Bachelor's degree in any relevant discipline is required.
• Entry-level graduates from reputable universities are welcome to apply.

Responsibilities

• Facilitate improvement projects to deliver value to patients and the organization.
• Support data collection, analysis, and training for Quality Improvement.

Skills

Analytical Skills

Critical Thinking

Problem-Solving

Interpersonal Skills

Facilitation Skills

Communication Skills

Project Management Skills

Education

Bachelor's Degree in relevant discipline

Job description

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Senior / Executive, Office of Improvement Science

Job Category: Administration

Posting Date: 4 Apr 2025

The Office of Improvement Science (OIS) is an integral part of Changi General Hospital’s transformative journey towards a value-based healthcare system, for patients across the care continuum in the eastern part of Singapore. You will have first-hand opportunities to be intimately involved in the transformation of care processes and contribute to the Hospital’s goals of achieving sustainable excellence.

Responsibilities:

1. Facilitate improvement projects using known improvement methodologies and ensure that projects are being driven to deliver value to patients and organisation.
2. Work closely with healthcare stakeholders to design and improve care processes across various care settings e.g., primary care and care in the community.
3. Support collection and perform analysis and interpretation of data.
4. Support and deliver training for Quality Improvement (QI) and Safety Science (SS).
5. Plan and execute activities for culture building on QI and SS.
6. Support various Quality and Safety committees/workgroups in the Hospital.
7. Any other duties assigned from time to time.

Requirements:

1. Bachelor’s Degree in any relevant discipline.
2. Candidates with healthcare experience preferred. Entry-level graduates from reputable universities are welcome to apply.
3. 1 year of working experience preferably with Improvement Sciences exposure e.g., Model for Improvement, Six Sigma, Lean, Human Factors, Design Thinking, Psychology, Sociology.
4. Strong analytical, critical thinking, and problem-solving skills.
5. Effective team player with strong interpersonal skills.
6. Facilitation, communication capabilities and project management skills will be an added advantage.
7. Good attention to details and able to work independently with appropriate coaching.

Only shortlisted candidates will be notified.