Senior Executive, Office of Digital Strategy

SingHealth; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

SingHealth's Office of Digital Strategy (ODS) invites you to shape digital literacy programmes across workshops, online modules and events. You will design SOPs, manage logistics, scheduling and resources to ensure smooth delivery, and craft communications to boost participation.

You will build learner engagement strategies, establish practitioner communities, curate SharePoint channels, and own operational reporting with dashboards to monitor participation and satisfaction, translating data

Qualifications

• Bachelor’s degree in IT, business, healthcare management, communications, or related discipline.
• Experience in programme coordination, events, or project support would be advantageous.
• Meticulous attention to detail with the ability to manage multiple tasks concurrently.
• Strong written and verbal communication skills, with experience developing communications materials for diverse audiences.
• Proficiency in digital tools to support programme delivery and learner engagement.

Responsibilities

• Coordinate learning programmes across workshops, online modules and events.
• Design and implement SOPs for consistent delivery and logistics.
• Oversee scheduling, logistics and resources to keep programmes running smoothly.
• Create engaging communications to drive participation.
• Develop awareness campaigns and curate SharePoint channels and communities of practice.
• Own operational reporting and insights for digital literacy programmes with dashboards.
• Partner with training providers on system reporting and monitor progress against adoption targets.

Skills

Programme coordination

Event operations

Communications

Project support

Digital tools

Education

Bachelor’s degree in Information Technology

Tools

SharePoint

Dashboards

Job description

Overview

Join SingHealth's Office of Digital Strategy (ODS) and play a meaningful role in shaping the future of healthcare through digital transformation and artificial intelligence (AI). As part of Singapore's largest public healthcare cluster, ODS drives the strategic direction of digital health initiatives that impact patients, clinicians, and communities across the ecosystem. This is an opportunity to work at the intersection of healthcare, technology, and strategy, contributing to initiatives that matter.

Responsibilities

You will play a key role in shaping and delivering high-quality digital literacy programmes across workshops, online modules, and events—designing and implementing standard operating procedures to ensure smooth, consistent delivery. You will orchestrate logistics, scheduling, and resources to keep programmes running seamlessly, while also creating engaging communications to drive participation. There will also be opportunities to contribute to creative learning content, such as short videos and podcasts.

You will implement targeted learner engagement strategies, help establish practitioner communities and digital champions across institutions, and curate communication channels such as SharePoint sites and communities of practice to share resources and user feedback. You will design and disseminate awareness campaigns, including posters and electronic direct mailers, to maintain visibility of digital programmes across the organisation.

You will own the operational reporting and insights for our digital literacy programmes—maintaining dashboards that track participation, completion, and satisfaction, producing clear performance reports, and translating learner engagement data into practical recommendations to improve programme design and delivery. You will also partner training providers on system reporting and help monitor progress against our digital and AI adoption targets.

Job Requirements

• Bachelor’s degree in Information Technology, Business, Healthcare Management, Communications, or a related discipline.
• Experience in programme coordination, event operations, communications, or project support would be advantageous.
• Meticulous attention to detail with the ability to manage multiple tasks concurrently.
• Strong written and verbal communication skills, with experience developing communications materials for diverse audiences.
• Proficiency in digital tools to support programme delivery and learner engagement.