Senior Executive, New Business Processing & Administration - 2 years contract

Income Insurance Limited; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

A leading insurance company seeks a detail-oriented Senior Executive to join their New Business Processing team. This role encompasses processing new business applications, ensuring compliance, and supporting the team's operational efficiency. Ideal candidates will have a diploma or degree in business or insurance, alongside 2-4 years of relevant experience in life insurance operations.

Qualifications

• 2-4 years experience in life insurance operations, preferably in new business processing.
• Good understanding of regulatory compliance (CRS & FATCA).

Responsibilities

• Process new business applications and reinstatements accurately.
• Assist in data preparation for CRS & FATCA reporting.
• Prepare documentation for audit or compliance queries.

Skills

Attention to detail

Communication

Teamwork

Education

Diploma or Degree in Business or Insurance

LOMA or Diploma in Life Insurance

Tools

Microsoft Office

Operational systems

Job description

We are looking for a committed and detail-oriented Senior Executive to support the New Business Processing and Admin team. This role involves handling the day-to-day processing of new business applications for Life, Integrated Shield, and Long-Term Care Supplement products, as well as supporting reinstatement processes and regulatory compliance activities related to CRS & FATCA.

This is a great opportunity for someone with strong operational knowledge and a desire to grow within the life insurance industry.

Responsibilities

New Business Processing & Administration

• Process new business applications and reinstatements accurately and within service timelines.

• Ensure completeness and compliance of submitted documents.

• Support the maintenance of SOPs and work instructions.

• Assist in identifying process gaps and suggesting improvements.

Team & Workflow Support

• Collaborate with team members to ensure smooth daily operations.

• Escalate issues to team leads or managers as needed.

• Participate in cross-training to support multiple product lines.

CRS & FATCA Support

• Assist in data preparation and validation for CRS & FATCA reporting.

• Support the annual remediation exercise, including customer outreach and data handling.

• Coordinate with internal teams for issue resolution and follow-up.

Audit & Compliance

• Prepare documentation and respond to audit or compliance queries.

• Ensure adherence to internal controls and regulatory guidelines.

Qualifications

• Diploma or Degree in Business, Insurance, or a related field.

• Preferably with LOMA or Diploma in Life Insurance.

• 2–4 years of experience in life insurance operations, preferably in new business processing.

• Exposure to CRS & FATCA or regulatory reporting is an advantage.

• Strong attention to detail and accuracy.

• Good understanding of life insurance new business processes.

• Basic knowledge of regulatory compliance (CRS & FATCA).

• Effective communication and teamwork skills.

• Proficiency in Microsoft Office and operational systems.