Senior Executive, Medical Affairs/Quality Management

FARRER PARK HOSPITAL PTE. LTD.; Singapore; On-site; SGD 70,000 - 100,000; Full time

Benefits offered by this job

Healthcare benefits

Professional development

Accreditation exposure

Job summary

Farrer Park Hospital Pte. Ltd. in Singapore seeks a dedicated transplant services coordinator to support the patient journey across pre-, peri-, and post-transplant stages.

The role acts as the primary liaison among patients, families, transplant physicians, surgeons, and allied healthcare professionals. The candidate will educate patients on transplantation procedures and follow-up care, assist in committee administration, and help maintain quality dashboards and compliance with hospital

Qualifications

• Degree or diploma holder.
• Experience in related areas (e.g. healthcare, clinical operations, finance) would be advantageous.
• Prior experience in Organ Transplant, Renal Transplant, Nephrology, Dialysis, Critical Care, or Transplant Coordination is highly preferred.
• Strong knowledge of transplant processes, patient education, and case management.
• Strong team player with good interpersonal and communication skills (verbal and written).
• Good accounting skills (would be an advantage).
• Keen eye for details.
• Adaptable, able to multi-task, work well independently, and eager to learn.

Responsibilities

• Work closely with Clinical Services, Heads of Departments, clinicians, and stakeholders to support clinical and quality initiatives.
• Coordinate and manage the pre-transplant, transplant, and post-transplant patient journey.
• Act as the key liaison between patients, families, transplant physicians, surgeons, and allied healthcare professionals.
• Conduct patient assessments and provide education on transplantation procedures, treatment plans, medications, and follow-up care.
• Provide administrative and secretariat support for clinical committees, including the Patient Record Review Committee, Blood Transfusion Committee, and Endoscopy Committee.
• Coordinate committee meetings, prepare agendas and minutes, monitor follow-up actions, and ensure proper documentation.
• Facilitate the seamless administration and reimbursement of educational grants.
• Conduct audits of medical records and clinical documentation to assess completeness, accuracy, and compliance with hospital and regulatory requirements.
• Manage and maintain the Hospital Clinical Dashboard, including Balanced Scorecard metrics and Quality Indicators.
• Oversee document control processes and collaborate with stakeholders to ensure clinical policies, procedures, and work instructions are reviewed and updated in a timely manner.
• Support quality improvement initiatives, accreditation activities, and regulatory compliance requirements within Clinical Services.
• Perform other administrative and operational duties as assigned by the supervisor.

Skills

Transplant coordination

Clinical operations

Stakeholder management

Patient education

Documentation

Quality improvement

Regulatory compliance

Audit & governance

Education

Degree or diploma in healthcare/related field

Job description

Job Responsibilitie

• Work closely with Clinical Services, Heads ofDepartments, clinicians, and internal and external stakeholders to supportclinical and quality initiatives
• Coordinate and manage the pre-transplant, transplant, and post-transplant patient journey.
• Act as the key liaison between patients, families, transplant physicians, surgeons, and allied healthcare professionals.
• Conduct patient assessments and provide education on transplantation procedures, treatment plans, medications, and follow-up care.
• Provide administrative and secretariat support for clinical committees, including the Patient Record Review Committee, Blood Transfusion Committee, and Endoscopy Committee.
• Coordinate committee meetings, prepare agendas and minutes, monitor follow-up actions, and ensure proper documentation.
• Facilitate the seamless administration and reimbursement of educational grants.
• Conduct audits of medical records and clinical documentation to assess completeness, accuracy, and compliance with hospital and regulatory requirements.
• Manage and maintain the Hospital Clinical Dashboard, including Balanced Scorecard metrics and Quality Indicators.
• Oversee document control processes and collaborate with stakeholders to ensure clinical policies, procedures, and work instructions are reviewed and updated in a timely manner.
• Support quality improvement initiatives, accreditation activities, and regulatory compliance requirements within Clinical Services.
• Perform other administrative and operational duties as assigned by the supervisor.

Job Requirements

• Degree or diploma holder.
• Experience in related areas (e.g. healthcare, clinical operations, finance) would be advantageous.,
• Prior experience in Organ Transplant, Renal Transplant, Nephrology, Dialysis, Critical Care, or Transplant Coordination is highly preferred.
• Strong knowledge of transplant processes, patient education, and case management.
• Strong team player with good interpersonal and communication skills (verbal and written)
• Good accounting skills (would be an advantage)
• Keen eye for details
• Adaptable, able to multi-task, work well independently, and eager to learn.

Additional Advantage

• Experience with Clinical Quality Auditing or experience participating in hospital accreditation exercises (e.g., JCI, ISO 9001 QMS, MOH Licensing, Clinical Governance Audits).
• Experience with healthcare data analysis, audit reporting, and quality assurance programmes.