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A leading company in healthcare innovation is seeking a dedicated professional to join their Competency Development team. This role entails not only implementing effective training programmes but also requires collaboration with various stakeholders to ensure the workforce is future-ready. The successful candidate will play a significant role in shaping the training landscape, ensuring alignment with business needs, and enhancing employee capabilities.
Reporting to the Senior Manager of the Competency Development and Governance team, the hire is required to ensure that Synapxe has a future-ready workforce by charting out the competency needs of the organisation, implementing training programmes that would bridge the gaps and putting in place appropriate structures and governance measures that will sustain competency development. This includes collaborating very closely with Business Leaders and Subject Matter Experts to plan and organise the developmental interventions to support business needs, and with the learning operations and creation team as well industry partners for implementation.
Facilitate implementation of the governance framework for competency development, including the appointment of competency leads for the various competency domain areas, and organisation of regular steering committee discussions with Synapxe Management to drive the learning workplan
Set up the Synapxe Academy Faculty team comprising in-house trainers or facilitators who could help contextualise or deliver the learning content with training providers
Work with the in-house competency leads in the various domain areas to set up the HealthTech Competency Framework for the respective healthcare, technical and product domain areas (e.g. software engineering, project delivery, EPIC)
Determine the competency requirements for various professional groups at each seniority level, which will then be translated into recruitment, development, and appraisal interventions
Develop learning pathways for professional groups building on the competency framework, that will set out the mandatory and recommended training programmes and/or certifications for staff
Design, curate and implement flagship programmes which builds on a strong adult learning pedagogy and the established competency framework, in partnership with Synapxe Academy Faculty members as required
As a learning partner to the selected Business Units (BUs), work with BUs to (a) carry out learning needs analysis to identify training needs, (b) identify suitable vendors for training, and (c) support in programme implementation. Be the first port of call when BUs have training-related queries
Conduct standup training or facilitation for in-house training programmes (e.g. Group Orientation)
Design and run capability events (e.g. Learning & Innovation Festival) which will help anchor a learning culture in the organisation
Conduct timely reviews of the programmes run by Synapxe Academy to ensure that programmes are effective, and to source for alternative programmes, where relevant
Bachelor's Degree preferably majoring in Human Resources or Information and Communication Technologies
Candidates with at least 3 – 5 years of experience in the development and implementation of competency-based learning framework in an organisation with established HR practices will be an advantage
Attainment of the Advanced Certificate in Learning and Performance or other established learning and development certifications will be also an advantage
Ability to handle intense workload, set up systems and structures in a complex working environment, and project manage a few workstreams at once
Good stakeholder management skills and have an enterprising mind to look ahead at the evolving needs of the operations and proactively manage
Have a positive, growth and agile mindset, energetic, collaborative, meticulous, and enjoys working in a fast-paced environment with good follow-through