Senior Executive, Experience Development

Sentosa Development Corporation & Subsidiaries; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading destination organization seeks a motivated individual to design and curate exceptional guest experiences aligned with brand values. This role requires collaboration with stakeholders, project management skills, and a foundation in business management, offering the chance to influence Sentosa's appeal as a premier destination.

Qualifications

• 2-3 years of experience in the tourism/attractions industry.
• Experience working in a project environment.
• Interest in designing guest experiences.

Responsibilities

• Design and curate new guest experiences to enhance Sentosa's attractiveness.
• Support in ideating and developing new attraction concepts.
• Secretariat for the Experience Steering Committee meetings.

Skills

Coordination

Organizational

Communication

Interpersonal

Writing

Presentation

Resilience

Multi-tasking

Education

Degree in General Business Management or related field

Job description

Overall Job Purpose:

To leverage the attributes of Sentosa in designing and curating experiences/programmes that are aligned with Sentosa’s brand values and SDC’s mission of making Sentosa a best-loved destination.

Job Duties & Responsibilities:

1) Design and curation of new guest experience to enhance Sentosa’s attractiveness as a destination. This includes working with both internal and external stakeholders to:

• Grow, entrench and drive conversions for Sentosa Signature tours in Sentosa

• Identify and prioritise gaps, envision and activate micro experiences around the island

2) Support the team in ideating and developing new attraction concepts, including conduct of desktop research on emerging trends, world-class experiential concepts / industry players

3) Secretariat for the Experience Steering Committee meetings

4) Support the team in administrative matters

5) Ad hoc experience-related projects

Job Requirements

• Possess a degree in General Business Management or a related field

• Possess 2-3 years of experience in tourism / attractions industry

• Experience/Interest in working in a project environment

• Flexible and resilient, quick learner who can adapt to shifts and changes

• Strong coordination, organizational and multi-tasking skills

• Strong listening, communication and interpersonal skills

• Good writing and presentation skills

• Experience in multi-stakeholder management

• Team player