Senior Executive - Customer Relations [ITE College East]

Institute of Technical Education; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A technical education institution in Singapore is seeking a Senior Executive to manage outreach initiatives and promote the brand. You'll lead events, manage social media content, and guide student leaders. Ideal candidates have 2+ years in marketing or events, strong creativity, and communication skills. This role is vital in shaping student engagement and enhancing visibility for the institution.

Qualifications

• At least 2 years of experience in outreach, marketing, events management, or social media.
• Strong digital skills, especially in AI tools and content creation.
• Excellent interpersonal, presentation and communication skills.

Responsibilities

• Manage the Experience ITE Centre and promote the ITE brand.
• Plan and execute outreach events targeting students and educators.
• Develop engaging content for social media platforms.

Skills

Creativity

Communication skills

Digital skills

Event management

Interpersonal skills

Job description

What the role is:

As a Senior Executive in ITE, your challenge is to formulate, review and implement policies and processes in specific functional areas.

What you will be working on:

Our Customer Relations team leads the College's communications efforts. We manage marketing, events, corporate visits, and outreach programmes - championing the ITE College East story through creativity, connection, and collaboration. At the heart of our outreach is the Experience ITE Centre, a hub for engaging secondary school students and showcasing what ITE has to offer.

As part of the Customer Relations team, you will be instrumental in shaping outreach and engagement efforts. Your portfolio will include:

• Manage the Experience ITE Centre - Operate and grow this immersive space to promote the ITE brand of education.
• Lead Outreach Events & Programmes - Plan, coordinate and execute initiatives targeting students, educators and parents, including career fairs, talks, workshops and learning journeys.
• Social Media Management & Content Creation - Develop and manage engaging content for the College’s social media platforms to grow our online presence and connect meaningfully with our target audiences.
• Mentor & Guide Student Leaders - Serve as staff advisor for the Student Ambassadors CCA Club, guiding student leaders in championing the ITE College East brand.
• Support Cross-Functional Projects/Events - Collaborate with other departments and divisions to drive strategic projects and events.

What we are looking for:

If you're a team player with creative thinking and strong communication skills, this role is perfect for you. Ideally, you will have:

• At least 2 years of experience in outreach, marketing, events management, or social media
• Strong digital skills, especially in AI tools and content creation, and proven administrative and organisational strengths
• Excellent interpersonal, presentation and communication skills
• A collaborative spirit and genuine interest in engaging youths and young adults in dynamic settings.

About Institute of Technical Education

The Institute of Technical Education is a globally-recognised world-class institution for excellence in technical education. Here, you make an extraordinary difference because ours is a unique Hands-on, Minds-on, Hearts-on College Education. Our awards include the prestigious Singapore Quality Award with Special Commendation and the inaugural Harvard-IBM Innovations Award in Transforming Government, affirmations of transformational leadership and passionate staff who bring us closer to becoming a Global Leader for Innovations in Technical Education.