Senior Executive, Customer Intelligence - Analyst

Marina Bay Sands Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading hospitality and entertainment company in Singapore is seeking a detail-oriented Business Analyst to support the Sales Business Development team. The candidate will analyze data, create performance dashboards, and collaborate across departments. Key requirements include experience in SQL and data analysis tools like Tableau and Power BI, along with strong analytical skills. This role offers the opportunity to work in a dynamic and fast-paced environment.

Qualifications

• Minimum Bachelor's degree in Business, Finance, Analytics or related fields.
• Strong expertise with SQL, Python, SAS Enterprise Guide, Tableau, PowerBI, Excel, PowerPoint.
• Excellent analytical, problem-solving and storytelling skills.

Responsibilities

• Develop, automate, and maintain performance dashboards and reports to track KPIs and targets.
• Analyze sales trends, customer segmentation, and campaign effectiveness.
• Act as a key point of contact between the Sales team and Compliance department.

Skills

Data Analysis using SAS Enterprise

SQL

Tableau

Power BI

Analytical skills

Problem-solving skills

Education

Bachelor's degree in Business, Finance, Analytics or related fields

Tools

SAS Enterprise Guide

Excel

PowerPoint

Job description

Job Summary:

We are seeking a detail-oriented and strategic Business Analyst to support the Sales Business Development team with data-driven business strategies and insights, performance reporting, and cross-functional collaboration. The ideal candidate will have experience in data analysis using tools such as SAS Enterprise, SQL, Tableau, and Power BI, and be comfortable presenting insights in a clear and compelling manner for both internal and cross-departmental stakeholders. The candidate should have a strong curiosity about the business, be highly adaptable and versatile to the fast-paced environment.

Key Responsibilities:

• Sales Performance Reporting: Develop, automate, and maintain performance dashboards and reports to track KPIs and targets for the sales team using SAS Enterprise, SQL, Tableau, and Power BI.
• Data Analysis & Insights: Analyze sales trends, customer segmentation, and campaign effectiveness to support strategic planning and decision-making.
• Compliance Liaison: Act as a key point of contact between the Sales team and Compliance department. Ensure alignment with compliance requirements in reporting, processes, and communications.
• Strategic Support: Assist in preparing business reviews, internal huddles, and executive presentations. Synthesize complex data into actionable recommendations.
• Cross-Functional Communication: Coordinate with Finance, Marketing, Compliance, and other relevant teams to ensure data accuracy and cohesive strategy execution. Must have the ability to communicate clearly and concisely with both technical and non-technical audiences.
• Process Improvement: Identify opportunities to streamline data reporting processes and enhance visibility into sales performance metrics.

Job Requirements:

• Minimum Bachelor's degree in Business, Finance, Analytics or related fields
• Strong expertise with SQL, Python, SAS Enterprise Guide, Tableau, PowerBI, Excel, PowerPoint
• Excellent analytical, problem-solving and storytelling skills
• Inherently curious - driven to ask questions, explore data and systems
• Ability to manage multiple projects and adapt in a fast-paced, evolving environment

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.