Senior Executive - Cargo Sales

Japan Airlines Co., Ltd.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A major international airline is seeking a Cargo Sales professional in Singapore. Responsibilities include achieving sales targets, identifying new business opportunities, and maintaining customer relationships. Candidates should have a diploma, a minimum of two years in the airline industry, and strong communication skills. The position requires a class 3 driving license and a willingness to work at Changi Airport.

Qualifications

• More than 2 years’ experience in Airline industry.
• Class 3 driving license.
• Good knowledge of export/import and cross trade shipments.

Responsibilities

• Achieve and exceed cargo sales targets.
• Identify new business opportunities.
• Build strong relationships with clients.
• Monitor market trends and customer behavior.

Skills

Customer oriented

Good interpersonal skills

Proficient in Microsoft Office 365

Ability to work under pressure

Pro-active and self-motivated

Intercultural team player

Education

Diploma or higher

Job description

Cargo Sales - Service customers to meet their shipping needs and to secure optimal support in terms of Revenue. Maximize the cargo loading and applying the principle of yield management.

Job Responsibilities:

• Achieve and exceed cargo sales targets by promoting the airline’s cargo services

• Identify new business opportunities and develop new accounts across various industries

• Build strong relationships with freight forwarders, logistics partners and direct clients

• Maintain and grow existing customer base by providing excellent service and regular follow-up

• Analyze client needs and offer tailored solutions that align with the airline’s cargo capabilities

• Monitor market trends, competitor activities, and customer behavior

• Provide regular sales forecasts and market feedback to management

• Coordinate closely with cargo operations, customer service, and station team to ensure smooth delivery of service

• Participate in industry trade shows, networking events, and promotional campaigns

Requirements:

• Diploma or higher

• Class 3 driving license

• More than 2 years’ experience in Airline industry

• Airline knowledge background highly desirable

• Good knowledge of export/import and cross trade shipments and requirements

• Proficient in Microsoft Office 365 (Excel/Word/Powerpoint or more)

• Customer oriented with pleasant disposition and ability to communicate with all level of people

• Pleasant personality with good interpersonal and strong communicative ability

• Pro-active, self-motivated individual who works well independently

• Intercultural team player

• Strong ability to multi-task and work under pressure

• Safety-minded

• Understanding of company’s brand, service & philosophy

• Willing to work at Changi Airport